American Family Care (AFC Urgent Care) Locations in Souderton, PA

I needed care as I was in pain. I walk in. The staff in the front were not kind or polite until my husband walk in and they asked me if I had insurance their aptitude then change a little towards me. No empathy just the question, do you have a phone? Scan here.. the other one didn’t even look up. She just whisper to her coworker to ask me for insurance. They just assume I guess because of the way I looked. They didn’t think I would hear them or they didn’t care. Either way they need training.  On the other hand, the people inside from the medical assistant, the nurse practitioner and the X ray technician were very respectful and helpful. They were responsive and professional. Thanks to the 3 of them for being so kind.  I am not sure if I would go back to your location if your front desk staff behave so unprofessional.

Everyone was so kind, professional and prompt. I was really feeling sick when I came but started improving by the next morning, thanks to the wonderful care I received.

I was bitten by mosquito and had an allergic reaction to it. Everyone there was friendly. The PA was very knowledgeable. I have gone here before and would go again if necessary.

Allergy season had been wreaking havoc on my system for over a week and I couldn't take anymore when my chest began rattling from all the wheezing. The wait time was under 15 min. Bradley was so patient and attentive. I had a breathing treatment in the office and meds were called in immediately. Would definitely recommend.

Everyone was so kind and helpful!!! I will use this Urgent care if I need any further assistance! It was the best Urgent Care I ever went to!! Yes , I recommend this provider 100 percent!!!!!

Very Fast and Professional service

It was a huge relief waking up feeling sick but finding out how easy it was booking an appointment and getting the attention I needed. Great staff - very professional and polite! Thank You for being there!

Great place Friendly staff.  Easy check in, not waiting time.

What a wonderful place!!! The front desk staff was so welcoming, friendly and efficient. After filling out our paper work we were immediately seen by an intake nurse. And as soon as she finished Tim, the PA came in to us. He listened attentively, asked good questions , checked a couple of things and came up with a diagnosis. He gave us a lot of good information by way of explanation and didn’t rush us. He prescribed medication, gave us instructions as to what to do and not to do and offered for us to call him during the week if we had questions. It was a great experience by extremely capable staff. We were very impressed by the quality of care every step of the way.

It was my first time here very clean. All the women behind the desk we're knowlegeable and professional. It was worth the wait Doctor Ellis and the blonde nurse were great Doc did very good job with my toddlers stiches.