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American Family Care (AFC Urgent Care) Locations in Tennessee

4.64(477,765)

Pioneer urgent care franchisor founded in 1982 by Dr. Bruce Irwin, operating company-owned and franchised walk-in clinics offering urgent, primary, and occupational medicine care across dozens of U.S. states.

Type of provider: Urgent Care

Number of locations: 23 within Tennessee

Website: afcurgentcare.com

American Family Care (AFC Urgent Care) Reviews in Tennessee

Solv only accepts and publishes reviews by patients who have verifiably seen American Family Care (AFC Urgent Care). Providers cannot add, change or remove reviews published on Solv
Feb 05, 2022 · Chattanooga, TN
NP Snyder was absolutely amazing. I definitely will go out of my way to go to this urgent care from now on.
Jan 04, 2022 · Knoxville, TN
This was my first experience with AFC Urgent Care. I was extremely pleased with the staff. From the beginning to the end of the testing procedure. I would certainly recommend AFC Urgent Care.
Jan 04, 2022 · , TN
I had a 1:00 appt for COVID-19 testing. When I checked in, they told me they were running 3 hours behind. They said they would text me when to returned. They texted me at 4:00 to say they were still running behind. I was finally texted at 5:00 to come to the lobby. Throughout, Kimberly was polite and professional. You have a gem there. I saw Lisa who was equally professional and competent. You really need to give those people more staffing.
Jan 03, 2022 · Cleveland, TN
I stated that I had been sick with flu symptoms for 2 weeks prior to having a change in symptoms and suspecting lung issues. I was not tested for the flu as I asked. Only Covid was checked. Everyone else in my home tested positive for Covid also. They are all much better. I’m still very uncomfortable. Please respond
Dec 20, 2021 · , TN
Online This time the nurse that tested for COVID flu and strep was efficient with testing so it was less bothersome and less painful. She was a pro. The office should buy her shoes for her as a gift.
Dec 16, 2021 · Memphis, TN
I went in to get a COVID test but received so much more. The check-in process was super quick and easy, making my time spent at AFC Urgent Care much shorter than it could have been. The staff was very friendly and willing to answer any questions I had. After receiving my negative test, they did some more examining to determine what was making me sick and wrote prescriptions to deal with the infection.
Dec 14, 2021 · Ooltewah, TN
Came for a pre-employment drug test. I was a walk-in. Staff was very nice and helpful. The wait wasn’t too bad either. It was a convenient location, I would recommend to family and friends.
Dec 03, 2021 · Athens, TN
The nurse that saw me and my doctor where very nice and professional. That being said the nurse that came to do my flu and covid test was not. First the two nose test that she administered where rough and done just at the very end of my nose not in the noise. Every covid test and flu test I have had in the past where up the nose. Second she was rough with the test and did not have a good bedside manner. My daughter was in the room beside me and when she was done I was informed by her that her nurse was mean to her and administered her test the same way.
Nov 28, 2021 · Sevierville, TN
We were in town only for the day when my daughter’s throat got much worse. It was easy to get in to be seen, great social distancing, acceptable wait time, and friendly staff. The nurse testing for strep and Covid did a wonderful job at calming my daughter down.
Oct 26, 2021 · , TN
Was a very pleasant experience. Everyone I had contact with was extremely professional and caring . I would recommend AFC Urgent care in fountain city to anyone who needs care . Thanks again to the staff for doing a great job.
Jan 04, 2022 · Knoxville, TN
This was my first experience with AFC Urgent Care. I was extremely pleased with the staff. From the beginning to the end of the testing procedure. I would certainly recommend AFC Urgent Care.
Jan 02, 2022 · , TN
Other than testing positive everything was excellent
Dec 31, 2021 · Chattanooga, TN
I've came here several times for various things. Everything is typically good, staff, procedures. But this time the wait time was terrible. Over 2 hours for an urgent care at all 3 locations- Hixson, Chattanooga, Ooltewah. Granted this was December 26th. But no excuse for you all not to forecast better for staffing and more sickness during this time of year. I was miserable enough being sick and the wait made it worse.
Dec 20, 2021 · , TN
Online This time the nurse that tested for COVID flu and strep was efficient with testing so it was less bothersome and less painful. She was a pro. The office should buy her shoes for her as a gift.
Dec 16, 2021 · Memphis, TN
I went in to get a COVID test but received so much more. The check-in process was super quick and easy, making my time spent at AFC Urgent Care much shorter than it could have been. The staff was very friendly and willing to answer any questions I had. After receiving my negative test, they did some more examining to determine what was making me sick and wrote prescriptions to deal with the infection.
Dec 14, 2021 · Ooltewah, TN
Came for a pre-employment drug test. I was a walk-in. Staff was very nice and helpful. The wait wasn’t too bad either. It was a convenient location, I would recommend to family and friends.
Dec 03, 2021 · Athens, TN
The nurse that saw me and my doctor where very nice and professional. That being said the nurse that came to do my flu and covid test was not. First the two nose test that she administered where rough and done just at the very end of my nose not in the noise. Every covid test and flu test I have had in the past where up the nose. Second she was rough with the test and did not have a good bedside manner. My daughter was in the room beside me and when she was done I was informed by her that her nurse was mean to her and administered her test the same way.
Nov 28, 2021 · Sevierville, TN
We were in town only for the day when my daughter’s throat got much worse. It was easy to get in to be seen, great social distancing, acceptable wait time, and friendly staff. The nurse testing for strep and Covid did a wonderful job at calming my daughter down.
Nov 18, 2021 · Cleveland, TN
I’ve been twice to this Urgent Care, once for myself and once for my daughter. Both the doctor I saw and the Nurse Practitioner my daughter saw were wonderful. Awesome bedside manner and thorough. Highly recommend this office for any family needs.
Oct 19, 2021 · , TN
The MA or nurse (not sure) who did my covid test was incredible and super friendly. Working in healthcare I see a lot of people get stuck in the rut of patient after patient, but she was so upbeat and happy and made me have such a comfortable experience. The male NP who came in was equally as amazing. Not having the covid vaccine has made me feel a bit judged in other medical settings (I’ve had covid and have a high antibody count) but I felt no judgement from this NP. He explained things in the best manner and made me feel completely at ease. A true healthcare professional! So happy with this visit!

Find a American Family Care (AFC Urgent Care) Location in Tennessee

4.9(632 reviews)
This clinic has shorter than average waiting periods
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Short Wait Time

Urgent care
The staff is amazing here. I wish they would see patients on a regular basis. Would make them my primary doctors.
4.79(13k reviews)
This clinic is rated highly in patient reviews and ratings
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Highly Rated

Urgent care
When I first walked in the staff was amazing. They me in soon as I got there. The hold place is amazing
4.91(1.1k reviews)
This clinic has shorter than average waiting periods
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Short Wait Time

Urgent care
The entire office staff was professional, kind and very friendly. The Dr. and his assistant took great care of my problem. Thank you AFC.
4.76(10k reviews)
This clinic is rated highly in patient reviews and ratings
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Highly Rated

Urgent care
All more than AOK, took time to explain and encourage my follow through.
4.81(12k reviews)
This clinic is rated highly in patient reviews and ratings
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Highly Rated

Urgent care
Quick wait and wonderful staff! The NP Raelyn and medical assistants Brad, Cassie, and Ruby were very kind. Ordered exactly what I needed. Highly recommend!
4.77(9.3k reviews)
This clinic is rated highly in patient reviews and ratings
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Highly Rated

Urgent care
Great Staff. Caring and convenient. Always my first choice!.
4.6(836 reviews)
This clinic is rated highly in reviews for their friendly staff
•

Friendly Staff

Urgent care
Woke up with back pain and during the morning other symptoms evolved. I was able to walk in during the afternoon, was properly diagnosed and treated.  Currently taking meds and experiencing gradual improvement in pain.  Thank you.
4.82(7.9k reviews)
This clinic is rated highly in patient reviews and ratings
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Highly Rated

Urgent care
Really appreciated the care and understanding when I was there. Personnel were great. I would highly recommend this location!
4.59(904 reviews)
Urgent care
Woke up this morning thought I had a UTI, but they quickly ruled the out and I had pulled a muscle. And treated me and got me on my way. With a treatment.
4.63(734 reviews)
This clinic is rated highly in reviews for their friendly staff
•

Friendly Staff

Urgent care
Woke up this morning feeling sick came into the urgent care and was in and out within 1hr. The staff were helpful and friendly !
4.72(3k reviews)
This clinic is rated highly in patient reviews and ratings
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Highly Rated

Urgent care
Well run clinic.  These people know how to treat sick or hurt patients. What healthcare should be.
4.82(10k reviews)
This clinic is rated highly in patient reviews and ratings
•

Highly Rated

Urgent care
Woke with a sore throat and I was able to get a same day appointment. In and ou in under 30 minutes. Great staff too.  I highly recommend this AFC.
4.82(14k reviews)
This clinic is rated highly in patient reviews and ratings
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Highly Rated

Urgent care
I needed liquid medicine I told 3to4 people went to pharmacy and it was pills . I can't take them. They just called with test results and when I told her about liquid medicine she hung up.
4.77(796 reviews)
This clinic has shorter than average waiting periods
•

Short Wait Time

Urgent care
Super friendly and helpful staff. Came in with Covid or cold symptoms. I was seen within 20 minutes of my appt. It was easy to get an appointment same day. Thank you AFC!
4.68(676 reviews)
This clinic is rated highly in reviews for their friendly staff
•

Friendly Staff

Urgent care
Front front desk to back with M.A and doctor, they were nice and listen to me. Was very satisfy with my visit.
4.73(1.1k reviews)
This clinic has shorter than average waiting periods
•

Short Wait Time

Urgent care
Check in was a hassle and I was told the Doctor would not see me unless I left a Credit Card number on file.  I paid the $10.00  co-pay.  in cash and you already had my insurance info and then was told the doctor would not see me unless I left the cc number. I think this policy is absolutely wrong! And on top of everything else you would not give me a receipt - you were going to send it to my email!
4.88(7.4k reviews)
This clinic has shorter than average waiting periods
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Short Wait Time

Urgent care
I can’t access my appointment notes from my doctor.
4.78(1.6k reviews)
This clinic is rated highly in patient reviews and ratings
•

Highly Rated

Urgent care
Was 1st one there early morning, yet took 40 minutes to see a doctor for less than 6 minutes
4.83(1.4k reviews)
This clinic has shorter than average waiting periods
•

Short Wait Time

Urgent care
Fell the night before so went to the clinic. Welcomed, checked in, and saw personnel immediately.Practitioner is wonderful! Knows exactly what to do and orders it! Support staff knows what to do and does it WELL!
4.68(644 reviews)
This clinic is rated highly in reviews for their friendly staff
•

Friendly Staff

Urgent care
Check in at office in time. Staff were there.  Helped me with all care.  Doctor and staff took my physical examination.   Overall it’s a good family care clinic for patients.
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