American Family Care (AFC Urgent Care) Locations in Kennett Square, PA

Had a strong cold, worried it might be pneumonia, it wasn’t, thankfully but I was immediately seen by the doctor and was immediately rxed and medicated. Very glad I went there! And strongly recommend it!

I needed care as I was in pain. I walk in. The staff in the front were not kind or polite until my husband walk in and they asked me if I had insurance their aptitude then change a little towards me. No empathy just the question, do you have a phone? Scan here.. the other one didn’t even look up. She just whisper to her coworker to ask me for insurance. They just assume I guess because of the way I looked. They didn’t think I would hear them or they didn’t care. Either way they need training.  On the other hand, the people inside from the medical assistant, the nurse practitioner and the X ray technician were very respectful and helpful. They were responsive and professional. Thanks to the 3 of them for being so kind.  I am not sure if I would go back to your location if your front desk staff behave so unprofessional.

Excellent visit - just sorry they didn’t have imaging but doctor said he didn’t think I needed an X-ray. Doctor was so kind and thorough - also excellent follow-up instructions - saw me quickly and super visit

Was able to schedule an appointment within 15 min. Drove directly there and was seen within 5 minutes. Sierra gave me great information, a quick diagnosis, and sent the prescription to the pharmacy immediately. Such an efficient process.

Staff was friendly from the time I walked in until my visit was over. They listened & answered all questions I had & if they needed any extra information they did not mind you giving insight. I definitely would recommend going here for quick responses and almost better than going to the hospital even got my xray on sight

Well organised and relaxed situation removing all the stress. Well done.

Scheduling was easy and not too detailed. Check in was friendly and pleasant. Wait times were great when i went around 11:00am. Nurse practitioner was pleasant and helpful. Wait time wasn't long for my prescription. Overall great experience! Sould definitely visit this Urgent Care site again!

Everyone was very nice I felt very comfortable Staff friendly Dr was very professional and listened

GREAT STAFF!!! The receptionist is so friendly and speaks to you nice.. I went yesterday morning, Dec 21st.. I dont know her name but she opened the doors at 8a. I was in at 8 checked in like 8:04, signed everything in a few minutes, and sat til like 8:37- 8:40. The Dr., i forgot his name but he is so nice and calm. Very nice ppl. Thanks for being nice. I would recommend.

Would and have already recommended AFC urgent Care.

Very good customer service , nice worker they wait on you fast I and out

Staff were very kind and patient. In town on vacation, I needed help and they were great

Krista and Mary at the front desk were so welcoming and helpful, and Shanon and Cindy took great care of me with kindness and did an excellent job, I couldn’t have asked for a better experience.

Everyone was so kind and helpful!!! I will use this Urgent care if I need any further assistance! It was the best Urgent Care I ever went to!! Yes , I recommend this provider 100 percent!!!!!

Staff were pleasant, professional, and thorough. The only difficulty has been the app not recognizing me after I've entered my information, which is making logging in impossible. If/when this is resolved, I'd appreciate it and update the scheduling rating accordingly.

Yes Tessa was great 😊 and so was the provider and the entire facility

It was my first time here very clean. All the women behind the desk we're knowlegeable and professional. It was worth the wait Doctor Ellis and the blonde nurse were great Doc did very good job with my toddlers stiches.