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American Family Care (AFC Urgent Care) Locations in Pell City, AL

4.65(379,000)

American Family Care is one of the largest urgent care providers in the United States. With 412 locations across 304 cities in 29 states, American Family Care (AFC Urgent Care) strives to provide the best urgent care to its patients.

Type of provider: Urgent Care

Number of locations: 13 within Pell City, AL

Website: afcurgentcare.com

Find a American Family Care (AFC Urgent Care) Location in Pell City, AL

4.68(686 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Everyone was fantastic. The check-in was easy, the nurses were personable, and caring. The doctor took his time.
4.57(998 reviews)
I don’t think it really matters to book an appointment. I booked for 10:45a and wasn’t seen until 12:30p Perhaps this was one of those unusual things like too short of staff. I was charged $50 twice because the first card I used they told me there was a glitch in their system so I used another card only to find out that the first card went through. I am still waiting on reimbursement from January 5. I spoke with Kiara and sent her the documentation showing that they received both payments. I have yet to hear from her as of January  21. This is unacceptable and poor customer service!
4.6(862 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Staff was the best from the front desk to the NP that treated me.  I will return when needed.
4.69(652 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Quita and other staff members were great. From check in, til leaving, they were professional and friendly. I will go again
4.57(889 reviews)
Staff went out of their way to help me. Doctor was wonderful and very thorough. I am grateful they are there.
4.63(723 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Everything was good I enjoyed how they took my  thoughts into consideration
4.7(736 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I came in for a cat bite. I don't usually have male doctors, but this doctor was so nice. I believe he noticed I was anxious. He gave me space while he explained everything, didn't sit close like the other doctors. He also apologized for having to mess my arm since it hurt.
4.55(620 reviews)
My ear still hurts so bad!! And still having chills! Kinda waste of time I guess
4.7(533 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

I checked in online and was greeted when I walked in. Everyone in the office was helpful and kind. I didn’t remember everyone’s name but Jamorea and NP Caroline took their time to listen to me. Great care. 10/10 recommend.
4.62(1.1k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I went in to get a TB skin test on Saturday. They are open 7 days a week, super convenient. All staff were courteous and helpful. I would recommend this provider.
4.48(128 reviews)
4.35(711 reviews)
The staff were really nice and they knew what they were doing and the doctors office was really nice and helpful
4.66(842 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

The Staff is some of the best I’ve ever seen.wait time after paperwork , about 10 min. The place is great even though everyone they are seeing aren’t feel so great.
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