Patient Times for Convenient Care

The provider's guide to the patient's mind.

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Price transparency isn’t the risk, uncertainty is

Price transparency isn’t the risk, uncertainty is

Solv Health
By Solv Health

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Does your EHR pass the interoperability test?

Does your EHR pass the interoperability test?

Originally published October 2020.  Solv’s Robotic Automation technology opens up closed...

Urgent Care Excellence—Where Culture, Operations, and Finance Meet

Urgent Care Excellence—Where Culture, Operations, and Finance Meet

Amid a challenging economic climate and widespread healthcare staffing shortages, many urgent...

7 Frequent Front Desk Mistakes and Effective Solutions

7 Frequent Front Desk Mistakes and Effective Solutions

A seamless front desk process isn't just a convenience; it's a core patient expectation and a...

Urgent Care Patient Journey: A Roadmap to Improved Patient Throughput

Urgent Care Patient Journey: A Roadmap to Improved Patient Throughput

As respiratory and flu season ramps up, many urgent care clinics find themselves stretched thin....

Product Spotlight: Capture More Patients and Allow Them to Wait Remotely with Save My Spot

Product Spotlight: Capture More Patients and Allow Them to Wait Rem...

As we wade into another busy respiratory season, patient volumes will be unpredictable. Clinics...

The Operator’s Guide To Reduce No Show Patients in 2023

The Operator’s Guide To Reduce No Show Patients in 2023

In the U.S., no-show rates average around 18.8% between specialty and subspecialty clinics. If...

The Impact of Leadership on Front Desk Performance

The Impact of Leadership on Front Desk Performance

The front desk plays a crucial role in any urgent care, holding the key to improving patient...

Claim Submission Optimization: Faster Payments, Fewer Errors

Claim Submission Optimization: Faster Payments, Fewer Errors

For urgent care organizations looking to ensure prompt payment and a healthy revenue cycle,...

How to Hire and Interview Front Desk Staff for Urgent Care

How to Hire and Interview Front Desk Staff for Urgent Care

Often the first touchpoint for patients at urgent care clinics is the front desk staff. Front...

Metrics to Track for Improved UC Experience Performance

Metrics to Track for Improved UC Experience Performance

Urgent care facilities have seen a rapid rise in demand over the past few years. According to the...

Urgent Care & Health Systems: Fee for service and value-based care models

Urgent Care & Health Systems: Fee for service and value-based care ...

About 15 years ago, a health systems strategy for financial success typically involved optimizing...

4 Business Outcomes of Patient  Self-Scheduling

4 Business Outcomes of Patient Self-Scheduling

Having access to care has always mattered, but the speed to which you can access care has...

Why Urgent Care Centers are Valuable to Health Systems in 2023

Why Urgent Care Centers are Valuable to Health Systems in 2023

You've likely heard the question: Is this ER-worthy, or should I just head to urgent care? In...

 Are Your Claim Rejections Soaring? Accurate Registration Tools Can Help

Are Your Claim Rejections Soaring? Accurate Registration Tools Can...

You’ve streamlined everything in your urgent care business–optimized your marketing, integrated...

The Complete Guide to Urgent Care Financial Management

The Complete Guide to Urgent Care Financial Management

Financial health and profitability are perpetually top of mind for urgent care executives,...

Increase Clinic Revenue by Avoiding Acuity Degradation

Increase Clinic Revenue by Avoiding Acuity Degradation

Imagine this–a child falls on the playground and seems to have fractured an ankle. Where would...

5 Secrets to Retaining Your Medical Office Front Desk Staff

5 Secrets to Retaining Your Medical Office Front Desk Staff

In 2018, Mercer predicted that demand for healthcare workers will outpace supply by 2025...

5 Tips to Improve The Front Desk Workflow At Your Medical Office

5 Tips to Improve The Front Desk Workflow At Your Medical Office

You understand that your front desk staff isn’t just answering phones and letting the doctor know...

4 Ways To Revolutionize Your ED Diversion Strategy

4 Ways To Revolutionize Your ED Diversion Strategy

Emergency department (ED) diversion is a long-standing strategy that is deployed when hospital...

We’re Open: Renewing Our Commitment to Interoperability with New EHR Support

We’re Open: Renewing Our Commitment to Interoperability with New EH...

Solv’s new EHR integrations and automations eliminates work for the front desk and improves data...

Contactless Clinic Experiences and a New Way Forward

Contactless Clinic Experiences and a New Way Forward

Cafes. Libraries. Retail centers. The Taco Bell down the street, the locally-owned liquor store...

Telemedicine Reimbursement: A Guide to Payment Parity and Covered Services

Telemedicine Reimbursement: A Guide to Payment Parity and Covered S...

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Solv’s Clinic Analytics magnifies urgent care reporting and insights

Solv’s Clinic Analytics magnifies urgent care reporting and insights

Consumer expectations continue to expand, as does the weight of their impact. As a result, the...

Managing an Urgent Care Front Desk and Putting the Patient First

Managing an Urgent Care Front Desk and Putting the Patient First

Have you ever seen a disorganized reception area at a clinic? Phones were probably ringing for...

Introducing Solv Video Telemedicine

Introducing Solv Video Telemedicine

Today we’re excited to announce the launch of Solv’s newest product —Solv Video Telemedicine....

The Importance of Hiring the Right People at Urgent Care

The Importance of Hiring the Right People at Urgent Care

Your patients and your bottom line matter a lot. So does your team. Your team is comprised of...

Make New Money and Keep the Old: Increase Urgent Care Revenue

Make New Money and Keep the Old: Increase Urgent Care Revenue

Urgent care clinics are expected to grow substantially as more and more Americans get insurance...

5 ways to increase patient bookings with more online reviews

5 ways to increase patient bookings with more online reviews

Patients are savvy and know that they have choices when it comes to their care. With so many...

4 Reasons Your Clinic Needs To Modernize Patient Appointment Scheduling

4 Reasons Your Clinic Needs To Modernize Patient Appointment Schedu...

The COVID-19 pandemic expedited a growing change in healthcare: patient expectations. Suddenly,...

Master Your Contactless Patient Experience

Master Your Contactless Patient Experience

The Case for Contactless Ambulatory visit volumes fell between 55% and 70% with the onset of the...

Solv Goes Full Contactless: Your Front Desk, Re-Imagined

Solv Goes Full Contactless: Your Front Desk, Re-Imagined

Solv is excited to announce the release of contactless check-in. Our newest feature will...

The New Frontier of Urgent Care: A Contactless Patient Experience

The New Frontier of Urgent Care: A Contactless Patient Experience

In the past month, patients have begun emerging from the fallout of the national response to...

The Mobilization of Healthcare: How to Succeed with Your Urgent Care

The Mobilization of Healthcare: How to Succeed with Your Urgent Care

Emerging technology has brought about tremendous steps forward in healthcare. From genome...

3 Ways to Make Waiting Easier for Patients at Urgent Care

3 Ways to Make Waiting Easier for Patients at Urgent Care

Wait time: it’s the holy grail of consumer expectation in healthcare. Actually, make that any...

4 Ways to Handle Negative Reviews of Your Urgent Care Clinic

4 Ways to Handle Negative Reviews of Your Urgent Care Clinic

More and more patients are looking online for where they should get their healthcare. They find...

Embracing Digital Communication: Patient Texting to Build Loyalty

Embracing Digital Communication: Patient Texting to Build Loyalty

If you’re not texting your patients, 2024 is the year to change that. In today’s competitive...

7 Statistical Benefits of Review Management for Urgent Care

7 Statistical Benefits of Review Management for Urgent Care

Online patient reviews are crucial for any urgent care business, but running a successful urgent...

Meet the new Solv Reviews

Meet the new Solv Reviews

Seamlessly monitor patient reviews and harness the power of feedback to elevate your service,...

Patient Acquisition Strategies for Summer

Patient Acquisition Strategies for Summer

Many in the urgent care industry are well accustomed to the summertime slump, but are feeling it...

How To Create a 5-Star Patient Review Process

How To Create a 5-Star Patient Review Process

Competition for healthcare dollars has always been tight, but as budgets decrease, patients are...

Why Should Urgent Care Centers Use SMS Messaging to Improve Patient Engagement and Efficiency?

Why Should Urgent Care Centers Use SMS Messaging to Improve Patient...

SMS messaging is transforming how urgent care centers communicate with patients. In a world...

What’s the Best Ad Platform for Urgent Care Marketing?

What’s the Best Ad Platform for Urgent Care Marketing?

When patients are searching for a pediatrician, gynecologist, or general practitioner, they can...

6 Text Messages You Should Be Sending Patients [With Templates!]

6 Text Messages You Should Be Sending Patients [With Templates!]

Sending patients SMS text messages can open a new world in patient communication, engagement,...

How To Market Your Urgent Care: Secrets of Urgent Care Marketing Success in 2023

How To Market Your Urgent Care: Secrets of Urgent Care Marketing Su...

Depending on whom you ask, you will get different definitions around the word “marketing”. To...

Everything You Need to Know About NPS in Healthcare

Everything You Need to Know About NPS in Healthcare

When running an urgent care, you have two priorities–caring for your patients and making your...

5 Urgent Care Mistakes to Avoid in 2022

5 Urgent Care Mistakes to Avoid in 2022

Demand for urgent care clinics continues to show very strong growth. In fact, urgent care centers...

Maximize ROI of Your Healthcare Marketing

Maximize ROI of Your Healthcare Marketing

Highlights: Every marketing initiative you invest in - whether online or offline - should be...

How can urgent care centers collect reviews from patients?

How can urgent care centers collect reviews from patients?

In nearly every industry—from retail to restaurants to service providers—reviews are a critical...

5 Reasons Why Millennials Choose Urgent Care

5 Reasons Why Millennials Choose Urgent Care

Chances are, you have seen headlines, forwarded emails, and overall siren calls for the...

5 Trends Impacting Urgent Care Revenue

5 Trends Impacting Urgent Care Revenue

Operating an urgent care is becoming increasingly competitive. Research shows the number of...

4 Takeaways from 2022 ConvUrgentCare Symposium

4 Takeaways from 2022 ConvUrgentCare Symposium

On-demand medicine is leading a customer experience and access revolution in healthcare through...

Working From Your Perspective: Introducing April Gillam, Head of Industry Relations

Working From Your Perspective: Introducing April Gillam, Head of In...

When it comes to creating software that smooths out workflows, increases efficiency, and helps...

An Announcement from Tom Charland: The 14th Annual ConvUrgentCare Symposium is Back

An Announcement from Tom Charland: The 14th Annual ConvUrgentCare S...

I am excited to announce that registration is now open for the 14th Annual ConvUrgentCare®...

Introducing Solv Data Connect for Urgent Care

Introducing Solv Data Connect for Urgent Care

Today Solv is announcing a new data partnership program, Solv Data Connect, that allows urgent...

Meet Dr. Rob Rohatsch, CEO Urgent Care & Retail at Banner Health

Meet Dr. Rob Rohatsch, CEO Urgent Care & Retail at Banner Health

We caught up with Dr. Robert Rohatsch. Dr. Rohatsch is an absolute force in the convenient care...

Meet David Shih, Co-Founder of CityMD Urgent Care

Meet David Shih, Co-Founder of CityMD Urgent Care

We were excited to get the chance to sit down and chat with Dr. David Shih, Co-Founder and...

5 Secrets of Successful Urgent Care Clinics

5 Secrets of Successful Urgent Care Clinics

How to become the best: The landscape of urgent care is transforming in response to the changing...

More Than a Voice: Built-In Actions, Not Just Talk

More Than a Voice: Built-In Actions, Not Just Talk

Phones are ringing. Patients are checking in. One needs to reschedule. Another wants their lab...

Meet Solv Pay: Patient-Friendly Payments for On-Demand Care

Meet Solv Pay: Patient-Friendly Payments for On-Demand Care

Patient payments aren’t working for anyone in healthcare. 90% of urgent care patients want to...

Boost Patient Loyalty and Streamline Communications with Solv Messaging

Boost Patient Loyalty and Streamline Communications with Solv Messa...

You’re operating a successful urgent care center, and with the help of Solv you’re acquiring new...

Introducing: Solv Revenue Maximizer

Introducing: Solv Revenue Maximizer

As part of our ongoing commitment to expanding convenient care, we’re excited to announce the...

Your New Digital Front Door

Your New Digital Front Door

Today, we’re excited to announce a new and enhanced Solv branded scheduling page, which makes it...

To Providers of The Future: We’re Growing Urgent Care 25% by 2025

To Providers of The Future: We’re Growing Urgent Care 25% by 2025

Beginning in the 1980s, the urgent care industry started something revolutionary—it put the...

Meet the New Solv: Urgent Care Technology for Providers of The Future

Meet the New Solv: Urgent Care Technology for Providers of The Future

The urgent care landscape looks a lot different today than it did two years ago. The pandemic...

The Solv Booking Experience Is Now in Spanish

The Solv Booking Experience Is Now in Spanish

Providing inclusivity and accessibility is important to help your patients achieve better...

The New Frontier of Urgent Care: Enable mobile payment for today’s crisis and beyond

The New Frontier of Urgent Care: Enable mobile payment for today’s ...

Solv is proud to announce that Solv Pay, a mobile payment functionality, will be available to all...

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