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in Union Hill-Novelty Hill, WA.

I went to the Urgent Care Facility on my insurance providers website and it had closed the previous September. I went to the next one one the provider’s list 8 miles away. They were not open on weekends. I went into Indigo in my town thinking I would get turned away again. Their wait was too long; but they found an opening for me at another Indigo 3 miles away. They took me in right away. I was so relieved to get my very bad cough and sinusitis addressed. They were great!

Everyone was excellent when it came down to anything we needed or asked. I appreciate everyone that was there they are extremely nice and respectful.

I received wonderful care. The staff was pleasant and fast care.

Everyone at Indigo Urgent Care was extremely helpful & incredibly nice. They listened to me, checked everything out, & formulated a great plan of care. I appreciated that when one of the providers was not entirely sure about something she got a second opinion from another provider, which was great.

The front desk staff and nurse were super friendly and nice. The xray machine wasn't working at this facility, which they really should let the patient know before they make an appointment.. I was seen by a nurse practitioner, Kamaal I believe.  She seemed nice, however, she didn't seem too concerned and asked minimum questions. I don't feel like my concern was  fully addressed/resolved.  I should have just gone to my primary care instead of paying $100 copay only to be told, "just keep up with warm fluids and come back again if it gets worst", because it's just that easy to come back and pay another $100 copay again. I drove about 18 miles to get seen at this location because appointments at the clinic near me get booked super fast.. I mentioned that to the provider that I don't want to drive this far again just one day later..and I was told "try making an appointment a day before near you then" (because clearly, I didn't try that and chose to drive that far in snowy weather). Last time I was sick with this horrendous cough and phlegm, a provider at different location told me exactly the same that it's just a viral, only for me to end up at my primary care the next day who diagnosed me with pneumonia! I see a similar review here from another patient ending up with pneumonia because your provider here, misdiagnosed her.. I sure hope the nurse practitioner didn't miss anything.. I couldn't ask for x-ray anyway, since it wasn't working at this location. I did mention to her that last time with exact same thing, I was prescribed antibiotics and she brushed it off saying "it's just a viral".. Not sure how she decided on that when she didn't even do an xray.  I was not all satisfied with my treatment by this provider at this location. Multicare Indigo, you need to fix your mistakes and train your providers, instead of copy pasting the same response to all the low rating reviews. Looking at the reviews here, no wonder this location always has multiple appointments available as compare to other locations.

I fell at work I made the appointment The wait time was short They were friendly and polite and kind very helpful

Scheduling was easy and was there early to check in but still had to wait. My visit was pretty quick. My appointment was at 3PM. I got there at 2:45 and I left at 4. Time spent with the provider was probably less than 10 minutes.

Indigo on Rainier acts as my doctor for help when I need it. I am grateful they are here.

My husband has Alzheimer’s and everyone was very professional and friendly and understanding his issues.  This is the second time we have been here and I have recommended friends go for urgent care.

Very happy with our urgent care visit.  Staff that greeted us was friendly, check in time was reasonable, and Gabe, our PA, was great.

Had to check the kids’ coughs before letting them go back to school. Great visit and loved Dr. Dan!!! Easy scheduling, clean office, nice front desk staff and no wait. Would def go back.

Everyone was great. Very nice and caring doctor and co workers. Stay that way. Thank you for everything.

My virus got worse and now I have bronchitis and sinus infection the staff is always kind and wonderful! My favorite urgent care! They really do care! Yes I would always recommend them!!

The staff was great, the paper work wasn’t to bad, wait time was like she said, the Doctor was very professional

Continued coughing ing a blockage in sinuses. Needed Ned's to help . Dr evaluated condition and advised care and antibiotic.

They were able to see me as a walk in less than the hour I came in. Amazing and helpful staff!

My experience was extremely great everyone was professional and caring concerning my wellbeing

Easy in and easy out. I just wish there was more seats to sit on. People tend to bring a plus one and I wasn’t able to sit so I stood outside in the rain until I saw a seat open.