Urgent Team Locations in Arkansas

I had to wait 3 hours to get an ear drop (I’m already on a steroid and antibiotic). It is understandable because of the sheer volume of patients. Nurse and Doctor were very approachable, fast and fantastic. My only complaint is that there were tons of patients coming in for covid tests, exposing everyone. After stepping in, they were instructed to go back to car and pull to the back of clinic to wait. I asked the receptionist if I could go to my car and be called when my turn came and she said if I wasn’t in the waiting room when my name was called, another name would be called (thus losing my spot). My suggestion is to 1) provide a phone number for covid check in to be done from vehicle and 2) allow other patients to wait in vehicle and be called when it is their turn to step into clinic.

Everyone was extremely friendly! The waiting room and exam room were very nice and clean. Wait time wasn’t bad at all. Most important the nurse and ARPN ( I think I have that title correct) we’re excellent! He listened to every word I was telling and made me feel like he was willing to do whatever to make me feel better. I was there not because I was so sick with cold symptoms but for COVID testing because I share a home with my pregnant daughter and her family and no one on my visit made me feel in anyway like me I was wasting their time and I appreciated that so much! Thank you!

Dr Eric is always the best! One of the reasons we use urgent care.

My husband and I went there to be tested for COVID. The wait was long but was to be expected considering it was a Saturday and New Year's day. The staff were very pleasant!

Covid test was quick. Check in process easy and efficient. Staff was FABULOUS—

Was very busy and a long wait but I didn’t care because I was really sick and everyone else was closed! Will go here from now on because everyone was very nice and cared. Very good Urgent Care I think.

Excellent! Every step of the way from booking appointment to being called in for COVID test to getting results was very efficient.

The staff and facility was excellent.... The fact I wasnt able to get my Covid booster because it wasnt Wednesday is absolutely shameful.... I hope to not ever need to go back

This is my favorite place to get care with fast and friendly staff. I use both urgent care in conway but this is my favorite one. I love the solv appt for every thing, so much easier.

Fine as urgent care centers go.

I was able to schedule an appointment online and made this the fastest urgent care visit ever. Staff were very sweet.

Today was my 3rd or 4th trip to urgent care, 3 of those because I could not be seen in my PCPs clinic. Each time, super friendly and professional staff, extremely clean. Not one person acts too busy for you, from the moment you walk in until the time you say goodbye to the provider. Excellent care each time!

I do not have a pcp and have been using Urgent Care since they opened. I have always received great care...until this last visit. I have no complaints with the cleanliness or wait time. However I didn't receive the care I Normally do. And also had problems getting my medicine.

I love Sherwood urgent care. Alan, Marjorie, and Rosie are are always kind, compassionate, and thorough.

This was my first time to use Urgent Care. The staff was very friendly and attentive. They thoroughly explained everything to me and gave me great care. The facility was clean, and their system for checking in was easy.

When I can’t get to Pcp Dr. Baptist Urgent Care Clinic in Jacksonville, Ar. Convenient, Service is Good

The nurse practitioner that I saw was very nice, and very knowledgeable in regard to my respiratory infection for which I was being seen. I am very pleased with her treatments that she provided, and I would certainly see her again in the future. The wait time wasn’t terrible, but it could’ve been a little faster in order to help ease my symptoms. Overall, the Nurse Practitioner and staff, and the facility, are on my definitely would recommend list, to anyone else that needs urgent care.

I will start off by saying I have used this urgent care a few times and have been extremely happy with the care we have received. However, this one is a different story. I made an appointment due to high fevers, body aches, and chest discomfort of 5 days. The sweet LPN who took care of me listened to my concerns. She decided to swab me for the flu. As she was taking my swab to get tested the APN opened the door to our room. She was speaking to the LPN she said “did you get a PCR on her, this is probably COVID, not the flu”. I had explained to the APN that I had just tested negative for COVID two days ago, that I really did not think that’s what this was. She got a rapid COVID test which was negative. She then said she would send it off for PCR and that it would probably be positive and that’s what we were dealing with. I asked her for a chest X-ray. She stated “your lungs sound fine”. She offered to draw blood work, I agreed. She sent us on our way telling us it was most likely COVID and that we would get the results tomorrow. My husband left from the urgent care and brought me to the ED where I am admitted for double pneumonia and having a sepsis work up. I’m glad I advocated for myself and didn’t settle for a COVID diagnosis. If I would of waited too much longer I’m scared about how much worse it would of gotten. I think it’s always wise to listen to your patients and not jump to one conclusion so fast ( and yes I have been fully vaccinated for COVID as well). But I am thankful for the sweet LPN who seemed as she was concerned!

My husband and I had just arrived in Hot Springs for Thanksgiving when we learned we had been exposed to Covid, and required testing. We knew Arkansas as a very conservative state, and - since we're a same sex couple - we were anxious about the service we would receive. But the nurses at MedExpress Urgent Express were gracious, friendly, and efficient. They treated us with thoughtfulness and conviviality. In doing so, they were not only a credit to MedExpress, but to the entire state. We were so grateful.

The facility and staff are top notch. Short waiting time makes Sherwood Urgent Care a great choice for busy people.