Book urgent care & walk-in clinics near me in Downey, CA

Amazing urgent care♡

I went to the Glendora, CA Urgent Care location on 5/14/21 at approx. 6:00 pm for relief from severe itching, sneezing & other debilitating symptoms caused by my seasonal allergies. I was greeted by the woman seated at the front desk immediately & brought into an exam room as soon as I checked in, since there were no other patients in the waiting area at the time I arrived, which I was very grateful for. All of the staff & I were wearing masks for Covid safety, which I also appreciated. The woman at the front desk was polite & efficient. The man (nurse?) who greeted me, weighed me & gave me an injection was friendly & kind, & even seemed to remember me from my last visit to this office in February with the same symptoms. Even though he was polite & totally professional, it was very embarrassing for me to have a young man weigh me & give me an injection in my bottom. I guess I'm old-fasioned & very shy, because I would have preferred a woman nurse, at least to give me the shot, or to be asked if I had a preference, or had a woman present in the room when he injected me. When he took my blood pressure, the sleeve was very tight on my arm & hurt quite a bit. He apologized for this. The PA I saw, Tallin Martirossian, was very kind, comforting & prompt. After my injection, she instructed me to wait 10 minutes before I left the office, which I did. Unfortunately, about 20 minutes later, when I went to the CVS store next door to fill my prescription, I had a very bad reaction to the shot I got (a steroid). I had excruciating pain on the site of the injection (very high on my bottom/lower back/hip) & up my back. I felt like I was going to vomit or faint. I had to find a chair in the store to sit down. I was in so much pain, that I had to call my husband to drive to CVS from our home, to walk with me back to the Urgent Care office to see the doctor again. It was a very scary & upsetting experience. I have never had such a bad reaction to an injection before, not even to the two Covid vaccine shots that I received in April. And I have received steroid shots for my severe allergy symptoms many times in my life, with no severe pain afterward. The PA & the male nurse/assistant were both concerned & caring when my husband & I returned to their office. They allowed me to lay down on the exam table in an exam room, asked relevant questions & offered me water. However, the PA did not explain what caused my severely painful reaction to the shot. I was in too much pain to ask questions. Thankfully, after about 30 minutes laying down in the exam room, my pain subsided & I was able to walk out of the office with my husband at about 7:30 pm, 90 minutes after I first walked in. In spite of my very painful & scary reaction to the injection I received, I would still return to this Urgent Care office, due to the staff's promptness (almost zero wait time!), kindness & attentiveness. I don't blame the staff for the pain I experienced, although I did wonder if the shot would have hurt as badly if the male nurse had injected me lower on my bottom. But I didn't pull my pants down very far due to my embarrassment & he seemed sensitive to this! One suggestion: when the assistant & PA/doctor first greet patients in the reception area, at the scale, & exam room, they should ALL INTRODUCE THEMSELVES & state their title/job. ("I'm Mike & I'm an EMT. I'm Susan & I'm a Physician's Assistant.") This should be a standard practice at ALL doctor's offices, especially Urgent Care clinics. It can be uncomfortable & scary being treated by a complete stranger. I also received a presciption at this appt., which I was grateful for. The PA seemed to have a record of my previous visit there, which I appreciated. So overall, I would rate my experience at this office a 3 out of 5 stars, or 7 out of 10! And I will go back there if necessary, even though I had such a painful reaction to the injection. I hope this long review is helpful to you in providing excellent service to all patients at your Urgent Care. They provide an important service to the Glendora community. Thank you!

My daughter had croup but wasn’t improving so I made an appt at 11:30. I arrived at 11:15 and eventually was told I needed to have her COVID tested. I was back to the waiting room by 12. I thought I’d be in a room quickly since my appt was 30 min prior but it was obvious I wasn’t going to be seen soon. I told them I would take an appt at 2. I arrived by 1:45 and was in a room by 2:05. I didn’t the see the dr until 2:45. I was frustrated because I had appts and the provider explained they run an urgent care. She was condescending. I’ve been coming there since it opened. I have 4 kids one seen on Wednesday. I understand what an urgent care is but I also understand appts and customer service. I eft the first time because it was taking far longer with an appt and I needed to have my son at an event but the right thing would’ve been to fast track me the second time and for the provider to not treat me the way she did. So disappointed. I love the staff but they should’ve tried to get me in faster and when they didn’t just say sorry not have some provider explain to me how an urgent care works. Does she know what an appt is?

Lonnie was an excellent nurse. We went to your facility for COVID rapid test. We are going out of town tomorrow. Thank you for having efficient and friendly nurses. I work for Downey Unified School District. I will tell others about your Urgent Care. Lonnie your the best.

I have been going to this urgent care office for almost a decade. Most of the doctors that have seen me have been fantastic and thorough. I like the fact that this office has accepted all the different medical insurances I have had throughout the years. I returned after about 1 year and find convenient that I can book an appointment online.

I was very impressed with all the safety measures they have in place to prevent the spread of COVID-19. I brought my son in for an injury and was worried about being exposed to the virus but was pleasantly surprised with how well the staff was handling all patients. I would definitely recommend this urgent care.

I had to return to the Urgent Care because the antibiotic given did not work, the staff was attentive and quick and the P.A. was great !

All the MAs were great and friendly. PA Kenia Is an awesome provider. Always caring for her patients. I really do recommend AME for urgent care as well as primary care.

Unfortunately this doctor had a very rude bedside matter I have shortness of breath and because he doesn't really understand asthma he almost didn't feel my inhaler I was even scared to ask him for a day off of work he was so rude he talks so fast his referral he gave to me fast he acted like he didn't even want to see me if he didn't want to see me I could have went to another doctor my last experience with the other lady she was very nice he didn't even look down my throat and I have hoarseness and I told him that I already know I have allergies and he never asked me permission for a student to be in there it was a good thing it wasn't a female checkup check up I'd really like to go through your doctor's office I'd really like to go to that urgent Care again but I don't even know that doctor's name he didn't even introduce himself the place wasn't that busy that day I really feel like it was something he didn't like about me and I am a little different and eccentric and I've had that s*** done to me before or maybe he's just a fat doctor he didn't even know what in a albuterol inhaler was he took no time to listen to me the nurses there were excellent I'm really upset cuz I'm not feeling well and I got to go to work sick tomorrow with asthma and I cannot breathe

Fast and friendly staff. Will make this urgent care my go to place.

This was my first time at this urgent care and I was impressed

Unfortunately I’ve had to visit the urgent care 5 times in the last 2 weeks for myself and two of my children. Thankfully every single time the staff has been amazing. I understand wait times are a part of the business so I will not complain, but the new check in system really helps especially with little kids it’s easier to complete rather than trying to complete the paper forms. The desk staff is always helpful and you never seem like your annoying them by asking questions (especially considering they are asked multiple times how much longer by patients every time I’ve gone, they never once had an attitude about it), the Doctors or PA’s are always friendly and personal which always helps cause trusting them with my toddler girls is my biggest concern and they never fail. Also, twice I went with my daughter with autism and both times they were so great and patient with her, one of the assistants especially there was friendly and walked her to the room even though she didn’t know she had autism and was having a moment, and it may seem small but being able to calm her in that situation is magic. It was another assistant helping us and when she saw her crying she just held out her hand and she walked my daughter to the room, which again I know seems simple, but with an autistic toddler it can turn into a much bigger issue in those surroundings. I’m sorry I don’t have names of everyone, but I recommend this urgent care to everyone. Even though my co-pay is more here I always prefer coming here than my doctors office. So thank you again for all the entire office does, and making my girls feel comfortable and happy. One last bit, when I first told my 3 year old I had to take her to the doctor she cried and cried, saying “no doctor no doctor”, the second time we went she literally was happy going in.... to the doctor, and I know it was all thanks to that assistant that walked her to the room the first time. Thank you

My coworker recommended this place her wait time was 15 min in and out for a TB test. I waited an hour and a half. The only reason I gave it 3 stars was for the staff they were nice. Even though it's a teaching Urgent care and the girl has a heavy hand with the needle she was nice too. Only went there because my appointment at Kaiser was to far and didn't want to get put on leave at work for not TB. Would I go back ummmm I like Kaiser.

Excellent morning staff, PA Kenia is always caring and super friendly. I will always recommend this clinic for primary and urgent care services.

Everything was good except they need to have more doctors it’s supposed to be an urgent care and urgent implied fast

I called in for complications after having Covid, and the staff was super helpful in getting my paperwork processed quickly and easily, and Dr. Dagala was so great in describing what is happening, and my different options for treating. It was my first time going to Urgent Care and I was hesitant but everyone was great and I’d definitely recommend!

I have ALWAYS had the best experience at Lani Urgent Care. They have gone above and beyond to help and treat several members in my family. I take my daughter who is disabled and I can't even Express their kindness towards her. It honestly takes special people, paitents, love, and extra time when it comes to special needs and regardless if you see Dr KimLani or his NPs, Even the front staff, Everyone is ABSOLUTELY AMAZING. I also get Vitamin shots there and they offer different IV Therapy too.. I am really impressed with Lani City Urgent Care. I have to see many different doctor's due to my daughters condition but also specializing in end of life care, dementia care and also writing care plans. I honestly have never come across a care center like Lani.. I just want to say THANK YOU Lani for all you have done and continue to do for me and my family. I wish I had space to write in detail the love you've shown for my family and extended family and friends I've refered. Most of all thank you for allowing me to be honest without worry of judgment. With my whole heart Thank you!!!!! Jacquelyne

The nurse at the front got me in and out very quickly and efficiently. I generally have say I would recommend this clinic. The professionalism was one of the best I have seen since COVID started. Many places are not the same anymore with professional treatment of patients. Well the job is super hard and half the people are not nice anymore and disrespectful to nurses. Well I can’t blame them because many professionals just get yelled at all day. I know that wares on the medical profession. This clinic kindness, professionalism, and efficiently is the best I have seen in over a year. I just have to say thank you for being such a professional well run clinic. It nice to see a little glimpse of normalcy from this awesome place. I highly recommend inland urgent care. I will definitely go again when ever I am in need of their services. Thank you Inland Urgent Care. I hope my review helps people by telling them that they can go to a place that treats people so well. Well, healing and making people better is there profession and they practice what they preach. I can’t say thank you enough.

It was 10pm on a Friday night and I needed to see a Doctor. I looked online and randomly chose Reliant Urgent Care at LAX. I called several times and nobody answered. WTF? That doesn’t seem very Reliant to me. Not a good sign. I decided to go anyway. So, I went to Reliant LAX Urgent Care expecting the worst. The very worst. How could it not be? It's at LAX, right? Had to be All Bad. I was so WRONG. Filled out all the paperwork online before going. Walked in and the place was packed. Ugh! Went out to move my car, came back and was called 5 minutes later. NO long wait! No other paperwork! Nurse walked into the exam room behind me. Doctor walked in 5 minutes later. Explained everything thoroughly -answered all my questions. Less than 5 minutes later, the "Shot" guy jabbed me with a dose of Antibiotics --painlessly! and done! Every person that helped me was SUPER nice and knew how to do their job [for once]. Plus- the office was modern and nice and pleasant. ....and my visit was completely covered by insurance. (Medi Cal) I don't know these people and Nobody asked me to write this. We're all quick to rag about incompetent terrible service, but it's time people who do an outstanding job are commended. This was definitely not the grimey back alley morgue I convinced myself it was going to be. I’m so happy I chose this place. **My only complaint: Fix the phone system. Reliant Urgent Care has several locations and they all have the same phone number. It was impossible to call them to find out if they were open or if they could even help me; or if they would accept my insurance. Someone needs to answer the phone. In an urgent situation I need to speak to someone who can assure me they’re going to do whatever they can to help.

Excellent service and the care you get is fabulous… best urgent care