Professional Ear Wax Removal
in Bothell, WA

I went to the Urgent Care Facility on my insurance providers website and it had closed the previous September. I went to the next one one the provider’s list 8 miles away. They were not open on weekends. I went into Indigo in my town thinking I would get turned away again. Their wait was too long; but they found an opening for me at another Indigo 3 miles away. They took me in right away. I was so relieved to get my very bad cough and sinusitis addressed. They were great!

Indigo on Rainier acts as my doctor for help when I need it. I am grateful they are here.

The front desk staff and nurse were super friendly and nice. The xray machine wasn't working at this facility, which they really should let the patient know before they make an appointment.. I was seen by a nurse practitioner, Kamaal I believe.  She seemed nice, however, she didn't seem too concerned and asked minimum questions. I don't feel like my concern was  fully addressed/resolved.  I should have just gone to my primary care instead of paying $100 copay only to be told, "just keep up with warm fluids and come back again if it gets worst", because it's just that easy to come back and pay another $100 copay again. I drove about 18 miles to get seen at this location because appointments at the clinic near me get booked super fast.. I mentioned that to the provider that I don't want to drive this far again just one day later..and I was told "try making an appointment a day before near you then" (because clearly, I didn't try that and chose to drive that far in snowy weather). Last time I was sick with this horrendous cough and phlegm, a provider at different location told me exactly the same that it's just a viral, only for me to end up at my primary care the next day who diagnosed me with pneumonia! I see a similar review here from another patient ending up with pneumonia because your provider here, misdiagnosed her.. I sure hope the nurse practitioner didn't miss anything.. I couldn't ask for x-ray anyway, since it wasn't working at this location. I did mention to her that last time with exact same thing, I was prescribed antibiotics and she brushed it off saying "it's just a viral".. Not sure how she decided on that when she didn't even do an xray.  I was not all satisfied with my treatment by this provider at this location. Multicare Indigo, you need to fix your mistakes and train your providers, instead of copy pasting the same response to all the low rating reviews. Looking at the reviews here, no wonder this location always has multiple appointments available as compare to other locations.

They were able to see me as a walk in less than the hour I came in. Amazing and helpful staff!

I had a terrible infected tooth. They took care of me.  Wait time was not bad. She was very compassionate Yes I would recommend.  Yes I would recommend this provider

It took me only a few moments to schedule a same day appointment.  This was my second visit and both times I was impressed by the ease of getting an appointment, the friendly efficiency of the front desk, the cleanliness of the space, and especially appreciative of the quality of medical care I received.  I’m really glad we have Indigo Care in Marysville!

Great communication shared about my condition from start to finish. Everything went well and the Dr. was very good answering questions I had

The staff was great, the paper work wasn’t to bad, wait time was like she said, the Doctor was very professional

Easy in and easy out. I just wish there was more seats to sit on. People tend to bring a plus one and I wasn’t able to sit so I stood outside in the rain until I saw a seat open.

The staff in this office is wonderful! Dr Khan is a wonderful doctor that is thorough, compassionate and works with the patient for best results. Highly recommend!