Professional Ear Wax Removal
in Southlake, TX

The scheduling was easy. The diagnosis by Dr. Uzonna felt rushed and we felt like she ignored/missed the signs of an infection that only got worse overnight. We had to come back the next morning and see a different doctor who diagnosed the infection and prescribed antibiotics.

Knowledgeable and friendly .  Felt relieved when we left. Called in prescription and then we were out the door. Will be our” go to place “ in the future. Yes I would recommend them !

Every time I take my kids here I have great experiences and the treat my kids with care and always very professional

Love this place it’s always so clean . Staff is amazing and the service is always fast . I’m in and out less than 30 minutes

Megan and Daniela are great treatment providers... they are knowledgeable and friendly and I would recommend this place. The front desk person was quick and responsive and did a great job as well.

Once we were seen, things were fine. However, we scheduled an appointment, got there shortly before the appointment time, and had to wait an hour and a half before we were called back. Then once we were called back, we had to wait another 45 minutes before we were seen by the doctor.  This doesn’t seem like there’s a good reason to schedule an appointment when you’re not seen until an hour and a half after your appointment time.  We have used this facility before and had to wait maybe 30 minutes, but this was really ridiculous and extremely frustrating!  In addition, I have called back several times to try to get the results of what the radiologist has said about the x-ray but because there is no one answering the phone and it is all automated there is no way to get these results unless I drive there.  There needs to be a way to contact a human being when calling. Again very very frustrating.

The doctor was rude you can’t understand what she is saying with her low voice and act rude to answer our question

We had a great experience at this urgent care for kids. From the moment we walked in, the staff was kind, patient, and very welcoming. The front desk made check-in easy, and we were seen quick.   Would definitely recommend this provider.

I was fortunate to have found this urgent care clinic thanks to a fast google search. I needed to take my child in asap for sore throat and service was great very professional and efficient staff. I highly recommend!!

They were all fantastic I don’t have a bad thing to say about the whole experience

My son was exposed to someone who tested positive for COVID-19. I was able to book our appointment online, complete all the necessary paperwork digitally and when we arrived we waited for less than 2 minutes before we were called back. We chose to have him tested using the rapid test and we were able to wait in the room for his results. I appreciate their efficiency in our time of need.

It was a breeze and we got what we needed from them