Professional Ear Wax Removal
in Southlake, TX

Once we were seen, things were fine. However, we scheduled an appointment, got there shortly before the appointment time, and had to wait an hour and a half before we were called back. Then once we were called back, we had to wait another 45 minutes before we were seen by the doctor.  This doesn’t seem like there’s a good reason to schedule an appointment when you’re not seen until an hour and a half after your appointment time.  We have used this facility before and had to wait maybe 30 minutes, but this was really ridiculous and extremely frustrating!  In addition, I have called back several times to try to get the results of what the radiologist has said about the x-ray but because there is no one answering the phone and it is all automated there is no way to get these results unless I drive there.  There needs to be a way to contact a human being when calling. Again very very frustrating.

The doctor was rude you can’t understand what she is saying with her low voice and act rude to answer our question

Everyone is so nice and helpful. It’s great to have health care I don’t have to miss work for a routine visit. I’m thankful to have found you guys.

We had a great experience at this urgent care for kids. From the moment we walked in, the staff was kind, patient, and very welcoming. The front desk made check-in easy, and we were seen quick.   Would definitely recommend this provider.

Quick check-in process. Staff was very friendly. Had to get a deep cut checked out and glued. Whole process took about 30 minutes.

Scheduling was easy.  Staff was courteous and helpful

Well I was a walk in I waited awhile but I did get to see the doctor and she was very friendly and professional,the staff was very friendly as well the receptionist was very knowledgeable and helpful ,so I was very pleased with the service I received I must say that I would refer my family and friends

Dr.lee was perfect. Great,fast,professional,friendly. Everything was GOOD

They were all fantastic I don’t have a bad thing to say about the whole experience

Woke up this morning and did workin. After 45 minutes I was already done. The nurse and the doctor were so friendly.

The doctor was very kind and did a great examination. The bedside manner was excellent, and the medication worked well. The registration staff was also very friendly she was nice

Been out of diabetes medicine for like 4 months and they really helped me out.

Great staff!  Thanks for taking care of me! Great staff!  Thanks for taking care of me!

Very easy scheduling the visit and waiting time! All Staff bring excellence service.

It was great I was able to make an appointment I didn't had to wait to be called staff was so helpful and friendly

Great staff. Easy check. The PA was wonderful. Now my go to pediatric UC for my kiddos

Doctor was knowledgeable and through.  Great experience