Professional Ear Wax Removal
in Roosevelt, NY

PA that took care of me did a marvelous job and so did the young lady that took the x-rays and so did the young lady at the front desk? I have no complaints. God bless them and they get a 20 from me.

Very easy, friendly and welcoming. Felt comfortable sharing very private information.

They are very nice professional and kind  The doctor was very knowledgeable and helpful.

Front staff was pleasant and Dr..Christina was attentive to my needs and provided me the medicine I needed. She has a very calm and pleasant presence.

Easy Checking In, Friendly Staff, little to no waiting time. Love the apps too, you can see how many is ahead of you aka “waitlist” love the experience. Definitely will come again when there’s urgent care needed.

Walked in. I was taken care of right away. Easy start. Nurse assistant came in quickly to check vitals. PA arrived quickly. She was excellent: Professional and concerned. Gave very good explanations. Her name was Victoria.

I am so very pleased with the level of care from reception, incoming nurse, nurse practitioner and x-ray tech. They were all kind and understanding to a very sick senior citizen. I am blessed to have such high quality Urgent Care in Smithtown. Thank you all.

I was able to easily schedule an appointment online on the day I needed to see a doctor. I was in and out of the Dr’s office in literally 20 minutes with a prescription sent to my pharmacy right away! Twenty four hours later and I’m feeling so much better! Highly recommend!

It was the evening of July 3. I had experienced clogged sinuses along with gum and tooth pain previously but this time it was much worse than usual. This time I was also experiencing pain on swallowing.  Over a period of time (years) I was in a vicious cycle between my dentist, Endodontist, and ENT. No one could figure it out. The dentist and Endodontist felt that a back tooth might need extraction.  None of these were not respected practitioners.  So in going to Urgent Care at the Nathaniel Place location my expectations were modest.  But I felt awful.  The young woman that performed my intake was very professional and noted all my symptoms. Then PA Timothy While came in to examine me. He too was extremely professional. He LISTENED  carefully to all my symptoms - whole cloth - and noted as well the symptoms that I lacked, such as running a temperature.  My final helpful “add” to describing my symptoms to him was that “I just feel really crummy”.   PA White absolutely nailed the diagnosis.  He felt that it was sinus related and that a post nasal drip was causing inflammation and creating all this pain. He clearly EXPLAINED why he felt that this was the correct diagnosis. He prescribed a very short course of Prednisone plus a 14-day treatment with Fluticasone Proprionate.  Within one day of taking the Prednisone and using the spray I was on the mend.   I no longer felt anxious going into the holiday weekend.   Two dentists and an ENT couldn’t figure it out. Timothy White did.  I don’t often answer surveys and I am fairly critical in general. But, though belated, I felt it necessary to detail my experience and give a little more than “a shout out”.  In my humble opinion PA White would make a great D.O.  My best, Elena Schwartz

The nurses that greeted me were wonderful. They did their jobs and were very nice and helpful. I was seen by the Dr via video. I felt I was treated nicely and got my issues heard. She was attentive and helped me out with medication

Was able to book a time slot on a Sunday. Not every place is open on a Sunday, but this place was! Quick and efficient service. Place is very clean. Only downfall is that there is a restroom in the waiting area for employees only. Would be nice to have it available for us patients!

Had a hard time making an appointment… most likely a result of high volume illness and New Years Eve/Day. Check in  easy Staff friendly, helpful

So professional and clean. Knowledgeable and professional staff. Thank you !

Follow up from last week. Cold symptoms. Became sinus infection. Dr Wolfson is the best. Her and the complete staff is the best. Outstanding customer care across the board.

Dr. Laddis is the man. We also see him for urgi care matters regarding my daughter and she absolutely adores him. In my opinion, kids have the best gage for good people and Dr Laddis is definitely one of them. We love the entire staff and ALWAYS appreciate you guys ❤️

Dr was awesome. Staff very nice as well. Super busy

I walked in today and had to wait over an hour but expected.

I felt I was finally heard during this appt I was to two other outside offices and here she heard my struggle with my asthma and treated it the right way

The lady they have working there right now at the front desk is a very professional and good person.. that’s rare for urgent care. Make sure you keep her happy.