Professional Ear Wax Removal
in Roosevelt, NY

They were great. Didn’t wait and the staff and doctor were very helpful.

I will never come back. Tara the person that saw me did not know what meds could be prescribed. I came in w a mouth ulcer and she told me that naltrexone would not work also I asked for a cream and she said there wasn’t any kind of cream.   I went to my primary. She gave me valtrex and a cream for my tongue.  She gave me something Tara that my ENT had given me  maybe you should hire someone w the correct credentials to work in your urgent care. Someone that is knowlegable to all different types of medical problems. I wasted 35$ to see an unqualified person.

Overall experience went very well.  PA very friendly gentle and seemed experienced. Check in on line was convenient and saved time. Front desk attendant was very friendly and helpful.  Appreciate there are still remaining people working in the medical field who very much care and feel blessed to have their jobs.  Thank you will be recommending this facility and will return in need!

I always feel well taken care of.  That’s why I come there.❤️👏🏽

Promptly checked us in and  took us inside. Competent, caring and helpful. would not hesitate to return there if needed in the future.. I would definitely recommend them.

Didn’t make an appointment but it was smooth and simple to get in line and take care of paperwork. Very good experience that I can simply walk in and get answers while also feeling terribly sick.

Jock itch treatment went fast Thorough and very professional

I came. They saw. I’m well. I came. They saw. I’m well.

Great customer service!!!! And the staff was very friendly

My visit was a really good experience. I was attended to immediately upon arrival. The medical assistant was clear, focused, and asked all the correct questions. Dr. Santana reviewed my condition and prescribed medication. The service received was excellent!

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

Book on line process requires getting out your wallet to take photos of your Insurance card and your ID, front and back… That’s annoying also required every visit..

Best care wonderful staff I can’t be happier with the treatment at this location

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

The PA was excellent and thorough. He was evidence based, professional and explained his thought process.