Professional Ear Wax Removal
in Middle Island, NY

The staff was friendly, thorough and helpful. I would definitely recommend this location.

This DOCS location saved me from having to wait for days for an appointment elsewhere. I was quickly diagnosed with strep, prescribed an antibiotic and I’m now on the road to recovery.  Fantastic!!  One suggestion- the chairs in the waiting room should be cleaned. I didn’t even want to sit in them!

Very quick and efficient care. Receptionist was extremely friendly and helpful.

Woke with coughing and wheezing and hard to breathe. Got an appointment right away and medication to help me. Staff was very pleasant.

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

They followed through on all the basic health care tests and questions. Listened to my concerns and helped me determine the best medical care and medication I need to feel better.

Very professional staff. Dr explained everything and didn’t rush.

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

Staff very friendly. Caregivers knowledgeable. In and out in a very reasonable amount of time. Would use them again for an urgent care need.

I was greeted by two lovely ladies as soon as I walked in, very pleasant and only waited ten minutes to be seen. P.A. Patel was kind, thoughtful, and caring. I feel better already after his treatment plan!

Very quick and everyone was polite and very caring

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

Great all around pediatric care! Easy booking, short wait time, friendly check-in assistance and nice and knowledgeable provider helped my little guy with his flu diagnosis. Thank you!

Super easy to schedule an appt - friendly staff got me in and out

Great staff n doctors willing to help n assist in getting us back to good health !

Everyone is friendly and helpful, from the receptionist to the nurses to the provider. Attentive doctors that listen to concerns and provide detailed and helpful information. They take both physical and mental health into consideration.

I went in for 4 lacerations caused by mandolin slicer. I was seen quickly and sutured with care and compassion. I was also allowed to wait until my ride share arrived although the visit was over. Grateful to staff for professionalism and kindness.