Professional Ear Wax Removal
in Middle Island, NY

We walked in so it was a simple process. The office was clean and tidy. The check process is where it went wrong. The lady at the desk was very unprofessional and rude. No greeting, smile, customer service training. Her appearance was sloppy as if she didn't care she was coming to work. She had her ear buds in while assisting people. You had to either assume what to do, or from prior visits knowledge, because no instruction was provided. She looked miserable. The only time she was nice was when the delivery guy brought her food, that she ate at the desk. She makes it's very clear that she doesn't care for her job. She makes you feel bad for making her work. As if she's used to just sitting there and intimidating everyone from wanting to come in for assistance. The MA that assisted the doctor was amazing. DR. Was amazing. This would be a wonderful place if there was better staff.

Walked in after work and I didn't have to wait long at all.

Everyone was extremely professional and went went above and beyond besides having to wait 13 hours to get a room upstairs but I understand stuff like that takes time everything else was great and definitely would be coming back again if I needed too thanks again for all the excellent care most hospitals aren’t nearly as nice as yours same as all the doctors and nurses and all of the staff literally everyone was nice thanks again can’t thank you enough for the quality care I got I would highly recommend this to anyone who needed the care I did thanks again

Very good under difficult times. Web site

I was in and out quickly and the staff were very helpful

Had stubbed toe. Max the radiologist was friendly and informative and the doctor was terrific!

Took my son for an eye infection and they where Very fast and staff was friendly definitely recommend them. Thank's

Sever pain on stomach, review of interview resulted in the immediate attention to my gallblatter. At hospital. Now for the removal of same..

Team here are always welcoming and helpful. Booking an appt online is very easy and they accept walk-ins! They always go above and beyond,highly recommend this urgent care!! The provider Palanca  is one of a kind.

Staff is courteous and caring.

The staff was very helpful and friendly. Scheduling was very easy to do and the care given was Great 👍🏼

I went through the walk in. It was very easy. I was in and out of there within maybe 20 minutes. I was ordered medication and hopefully I’ll be feeling much better in a couple of days! I would definitely recommend their services.

Dr Wilcox and the staff were very nice and helpful. 10/10

Another great visit with Dr. Marshall. Time and time again Dr. Marshall comes through with a fantastic communication style, truly explaining what the problem is  and what will happen. And it’s also very evident that he cares about being a great doctor and getting great results for the patients. One of the only doctors I’ve ever met that truly bridges the gap between clinical and caring.

They always very kind very caring about each and everything  I really appreciate them

It was a quick and easy process! Dr. Adam, Aisha and Ynnalizz were AMAZING!! they made me feel comfortable and made sure I was all set to go.