Professional Ear Wax Removal
in Cloverly, MD

Easy to book, friendly staff

The booking was easy. I love this particular location. Doctor and nurse were very good and helpful. The only downside- unfriendly person on a front desk.

I had a 5:15 appointment and when I checked in I was not told that the office was 90 minutes behind. I waited till 6pm and when asked I was told I was next. The next person taken was a walk in that arrived after me. I then waited until 6:50 to be taken back. Didn't leave until 7 pm. A two hour appointment with reservations is unacceptable especially since I was not told. My app was a follow up and I would have rescheduled given the information of the long wait. Better communication would be appreciated

This was for school forms for physical and TB screening. The staff made the process smooth and easy, and printed out the needed documents.

Fast and very nice staff. Appreciate the patience too. Will definitely come back. Thanks

Computer systems were down.  Everything took forever.  I could hear other patient conversations through the walls.  Fix the computers.  It took forever.  Staff and doctor was nice.  Care was good.  Admin ruined it.

The nurse was friendly but not at all gentle in swabbing my nose for the pcr test. I let her know how much she was hurting me and I know it could have been done to the same effect a lot more gently. She also told me it would take 2-3 days to get pcr results. I was led to believe otherwise from your web site and the doctor who was very friendly came in after and said we should have it probably 24 hours.

I received excellent information about my condition from the doctor.

Fast service considering it was a Friday evening. Was in and out in an hour  Front desk, and patient care was decent. No complaints.

The only thing I did not care for was the receptionist. She was a little snobbish and unwelcoming. However, everything else was very nice.