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I have a head cold with an allergic Stye/Cold  in my eye That seemed to be getting worse. The PA looked in my infected eye and then to pursue look in my healthy left eye with the same glove on that she looked into my other infected eye. I backed away telling her “ Oh Don’t use the same finger you  used to look in my infected eye into my healthy eye. I was truly bothered by this non professionalism No both eyes have some infection. Not good practice. Pa Sarah Bryan was the PA at the time

The doctor and the staff were professional and warm and friendly.   The service was excellent.

Staff demonstrated professional skills and much T. L. C. 👍🏽Provider/Assistant Front, Back office showed Kindness.

Excellent Urgent Care!  Able to see someone quickly!  Everyone was kind, professional, knowledgeable, asked questions, listened to my concerns, recommended x-rays for reassurance, and just made it a very positive experience!  Highly recommend this Urgent Care facility in Castle Pines!

I came in and was taken right back and was impressed with all of the staff  The facility was amazing and I felt like I was in a hospital.

I was a walk-in patient and got right in. Processing was quick. The rooms are clean, the front office filled with sunlight, very inviting. The care was complete and all of my concerns were heard. The PA, Ann Marie, was very good, I will go back again.

Cut my hand this morning and was seen immediately. Staff was wonderful! Provider explained the procedure and was very kind. Definitely recommend this office!

Very helpful staff; thank you. Especially the receptionist, she was very polite and respectful.

Presented with worsening cough and shortness of breath;  as I am visiting family from out of town I was unfamiliar with this facility.  They were efficient and caring without being intrusive or obsequious. I am a retired health care professional and was very satisfied with the visit.

Logan is very helpful. I’ll give her a 5 star for her great customer service.

Exceptional Medical Care by Armando and the American Family Care Urgent Care Team I am writing this review with great pleasure to express my heartfelt appreciation to the team at American Family Care Urgent Care, and especially to Armando, for the outstanding medical care they provided to my mother during her visit to the urgent care unit. Armando demonstrated an exceptional level of professionalism and empathy throughout the process. His skill in using the EKG machine and drawing blood was notable, performing both procedures with such precision and care that my mother felt entirely at ease and secure throughout the process. His ability to communicate clearly and explain each step of the procedure, his patience, and his dedication to my mother's comfort were truly impressive. In addition, I'd like to highlight the overall care we received at the urgent care unit. The team was efficient, compassionate, and highly professional. We felt supported and cared for throughout our stay, which is testament to the culture of excellence they have cultivated at the clinic. I wish to thank Armando and the entire team at American Family Care Urgent Care for their commitment to high-quality healthcare and for their dedication to patients' comfort and wellbeing. It's rare to find a team so dedicated and passionate about their work. I highly recommend this clinic to anyone seeking quality urgent care. Thank you, Armando, and thank you to the American Family Care Urgent Care team for making a difference in my mother's life!