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in Pasadena, TX.

Sarah and Laura were amazing, quick, and responsive.

Overall, this urgent care is great! We have no complaints other than the room being really really cold. But the staff was attentive, they listened, and they treated our infant with care. I would absolutely come here again!

I’ve always had a good experience here.  Walk-ins welcome.  Wait on average an hour.  Staff courteous and compassionate.  PA and nurse top notch.  Efficient and feel like it was worth the visit.

The only negative thing I have to say is I didn't know about setting the appt. up online. The people are great and the care is awesome. When I can't see my personal physician Prime Urgent takes care of me. Thank you for being there for me.

I went in without a reservation and was there when the opened up at 8:00 am. They took me in and registered me quickly, I was seen very soon after, and there turned out to be no sign of strep. I was very competently helped. Alex was absolutely great. She was personable and very knowledgeable with great suggestions on strategy for curing my very bad cold, including the right medicines and strategies for taking them. I was so impressed that, if I have another need to see a doctor I would go there instead of trying to secure an appointment with my GP at Methodist Hospital. I am sure I will be back at some point and I would definitely make a reservation to go when Alex was there. I recommend this health care option.

Staff was so friendly, facility was very clean, couldn’t be happier

The staff was very nice, no problems with my visit…

Love this location and the doctor my daughter saw was the best!!!! Listened to all of my concerns and gave her what was needed…. 10/10

I had to wait an hour, but once they took me back everyone was friendly and very efficient. Thank you!!

I did not feel well for a few days and then woke up with a terrible sore throat and no voice.  I was able to make an appointment that morning and was in and out quickly with a prescription called in.  The entire office was so nice and I’m feeling much better a couple days later.

Dr. Rita was great and all the staff too !  Scheduling was fast!

I was shocked how easy it was to schedule an appointment on line and for my visit to truly occur at that time. The staff was great, especially the nurse practitioner, Brenda K. She was kind, attentive and proactive. She knew the right questions to ask which made the visit more efficient and easier on me. I felt horrible and she did not make me wait or have to talk a lot. I wish I could have her as my PCP!  I definitely recommend this facility to everyone.

First time. Great area. My appointment is on Tuesday.

Easy to book appointment online. Friendly and professional staff.  Provider was concerned and knowledgeable. Friendly with my child to make her more at ease

I was pretty sure I had a UTI so was at Medella right after they opened on a Saturday morning. I was only the second patient and was in and out of there in less than an hour. I’ve used them before and the staff is always friendly and the office is run with great efficiency! I highly recommend them.