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in Shrub Oak, NY.

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14 instant-book locations

4.57(575 reviews)
Urgent care
Lab testing
Walked in after work and I didn't have to wait long at all.
4.35(23 reviews)
This clinic is rated highly in reviews for their clean offices

Sparkling Clean

Urgent care
Lab testing
I needed a paper that said I had covid for work and I got it in less than 10 minutes. The doctors were great.
4.39(352 reviews)
Urgent care
Lab testing
Making an appointment means nothing. They see you when they want to. They need more staff. They are all working double time but there are not enough of them.
4.64(1.1k reviews)
Urgent care
Lab testing
We walked in so it was a simple process. The office was clean and tidy. The check process is where it went wrong. The lady at the desk was very unprofessional and rude. No greeting, smile, customer service training. Her appearance was sloppy as if she didn't care she was coming to work. She had her ear buds in while assisting people. You had to either assume what to do, or from prior visits knowledge, because no instruction was provided. She looked miserable. The only time she was nice was when the delivery guy brought her food, that she ate at the desk. She makes it's very clear that she doesn't care for her job. She makes you feel bad for making her work. As if she's used to just sitting there and intimidating everyone from wanting to come in for assistance. The MA that assisted the doctor was amazing. DR. Was amazing. This would be a wonderful place if there was better staff.
4.62(704 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
Lab testing
The entire staff from front desk to doctor were all excellent I gave you guys a A plus plus.  Thank you for your service and everything you guys do. You guys are Super hero’s is right!  Blessings. Absolutely I would recommend your facility!
4.52(250 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
Lab testing
Went to urgent care, because I had a sore in my nose which was red and swollen and very painful. I went to urgent care, the staff was great, I didn’t have to wait long, the Dr came in she stood at the door way, glanced at my nose, didn’t even look inside and said u have a infection, she spent 30 seconds with me and stood in the doorway, wrote a prescription and left. I will never go back to that center or recommend anyone. I worked at Sloane Kettering for forty two years, I am totally aware how a dr should present herself, she didn’t introduce herself or entered the room and closed the door. No way to present your self to a patient.
4.57(272 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
Lab testing
Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!
4.83(1.5k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Lab testing
Excellent care every time. Staff always friendly.  Wait time is always good
4.95(1.2k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Pediatric urgent care
Lab testing
Dr. Laddis is the man. We also see him for urgi care matters regarding my daughter and she absolutely adores him. In my opinion, kids have the best gage for good people and Dr Laddis is definitely one of them. We love the entire staff and ALWAYS appreciate you guys ❤️
4.8(45 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
Lab testing
4.77(193 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
Lab testing
2.75(4 reviews)
Urgent care
Lab testing
2.0(1 reviews)
Urgent care
Lab testing
4.41(68 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Lab testing
4.7(12k reviews)
Urgent care
Lab testing
Began day with blood in urine. Went to urgent care without an appointment. Waited 1/2 hour (reasonable) Nurse took vitals and urine specimen Dr. arrived shortly ordered kidney and bladder ultrasound. Waited 20 min.  (reasonable they were sanitizing the waiting area). Saw Dr. with ultrasound report about 10 minutes after the test. That's how medicine should be practiced.
4.87(46 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Lab testing
Had to come in for a time sensitive issue. Dr. Gabriel was fantastic, helpful, and professional. Office was clean and functional. I was out in 30 minutes! Highly recommend!
2.42(12 reviews)
Urgent care
Lab testing
Urgent care
Lab testing
Urgent care
Lab testing
Urgent care
Lab testing
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