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in Charlestown, MA.

Woke up with a sore throat was able to get in super early. All staff were professional and friendly! Thanks!

Incredible experience! The ma working reception was great. The doctor was amazing, caring, responsive, and helpful! I will definitely be going back to this location in the future and think the staff members deserve praise! The ma who checked me before the dr was also very kind and cheerful. Check in was easy and I appreciated them redoing my drs note to have the verbiage needed by my job.

They did a great job. Quick wait times. Thorough follow up. I felt cared for.

Arrived at 10:40, just before the clinic got very busy. Next time I will begin the paperwork online, in advance, and arrive earlier. I got excellent care for lingering respiratory concerns, after having the flu. Even tho I had got this year's flu vax in September. I wish the people in the waiting area would wear masks. But hey, trumpo said it is all a hoax so here we go again.

“I got good care in AFC. The staff was very helpful and there was no waiting time at all. Water got into my right ear and blocked my hearing. The provider removed a lot of ear wax from my ear and I feel better. I am so happy with my experience and the great care I received. Thank you.”

Walked in without an appointment, first time to an urgent care ever. Staff was helpful, courteous, and professional. Would definitely use this service again (and will know to make an appointment first!).

I am always appreciative of the connivence this office offers.   Today I had a gentleman doctor and I thought although very upbeat and friendly, I was uncomfortable with the religious questions.  I personally believe there is a time and place, at this appointment was not it.  One, I didn’t feel well and the appointment should have stayed about that.  Two, he is  unaware of my circumstances and that was not the place.  I heard how he had converted, he asked me if I did, and it was very uncomfortable because again he had no idea of my circumstances A suggestion to possibly keep the appointment chatter on a lighter note. People coming in don’t feel well to begin with, any kind of heavy conversation may lead to some awkwardness (and it absolutely did).   Faith, and religion should be off the table for light conversation   Thank you.

It was immigrant medical exam second visit. I was called to visit at 9:10. I checked in at 9:09 and finished the paper work front desk asked for. The system showed I am the third on the waitlist. I waited till 10:39 to be served after noticing two groups of people also came behind me for immigration test saw the doctor. The officer said she doesn’t know I was there, well… my time has been wasted already.

I was in and out very quickly and Krysta Almeida was very helpful!

I highly recommend AFC Saugus. I came in on a Saturday morning and was one of the first patients in the clinic. They attended to me quickly and I was in and out in 30 minutes. The physician was easy to work with and attentively listened to my concerns and addressed the symptoms I was experiencing. AFC Saugus will be my top choice should I need medical assistance in the future.

The team was amazing and the care was exceptional. Wait time was very quick 5 minutes.

When you first walk you are welcomed by a very caring staff from the receptionist to the provider. Even over the phone they are especially kind and understanding. Thank you physicianone!

I'm so grateful to have this place in town. I got fast, professional and respectful care.

I went I for a couple of issues.  The woman who took my vitals was friendly and competent. Then the resident or PA who saw me was friendly and thorough.  She then called in the doctor who seemed more knowledgable.   They gave me one of the Rx that I thought I needed.said they were going to give Me two But Forgot The second.

Great experience. Staff was efficient, professional and friendly. Medical professional was thorough and provided clear explanations. Facility was spotlessly clean and modern.