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I went to the Glendora, CA Urgent Care location on 5/14/21 at approx. 6:00 pm for relief from severe itching, sneezing & other debilitating symptoms caused by my seasonal allergies. I was greeted by the woman seated at the front desk immediately & brought into an exam room as soon as I checked in, since there were no other patients in the waiting area at the time I arrived, which I was very grateful for. All of the staff & I were wearing masks for Covid safety, which I also appreciated. The woman at the front desk was polite & efficient. The man (nurse?) who greeted me, weighed me & gave me an injection was friendly & kind, & even seemed to remember me from my last visit to this office in February with the same symptoms. Even though he was polite & totally professional, it was very embarrassing for me to have a young man weigh me & give me an injection in my bottom. I guess I'm old-fasioned & very shy, because I would have preferred a woman nurse, at least to give me the shot, or to be asked if I had a preference, or had a woman present in the room when he injected me. When he took my blood pressure, the sleeve was very tight on my arm & hurt quite a bit. He apologized for this. The PA I saw, Tallin Martirossian, was very kind, comforting & prompt. After my injection, she instructed me to wait 10 minutes before I left the office, which I did. Unfortunately, about 20 minutes later, when I went to the CVS store next door to fill my prescription, I had a very bad reaction to the shot I got (a steroid). I had excruciating pain on the site of the injection (very high on my bottom/lower back/hip) & up my back. I felt like I was going to vomit or faint. I had to find a chair in the store to sit down. I was in so much pain, that I had to call my husband to drive to CVS from our home, to walk with me back to the Urgent Care office to see the doctor again. It was a very scary & upsetting experience. I have never had such a bad reaction to an injection before, not even to the two Covid vaccine shots that I received in April. And I have received steroid shots for my severe allergy symptoms many times in my life, with no severe pain afterward. The PA & the male nurse/assistant were both concerned & caring when my husband & I returned to their office. They allowed me to lay down on the exam table in an exam room, asked relevant questions & offered me water. However, the PA did not explain what caused my severely painful reaction to the shot. I was in too much pain to ask questions. Thankfully, after about 30 minutes laying down in the exam room, my pain subsided & I was able to walk out of the office with my husband at about 7:30 pm, 90 minutes after I first walked in. In spite of my very painful & scary reaction to the injection I received, I would still return to this Urgent Care office, due to the staff's promptness (almost zero wait time!), kindness & attentiveness. I don't blame the staff for the pain I experienced, although I did wonder if the shot would have hurt as badly if the male nurse had injected me lower on my bottom. But I didn't pull my pants down very far due to my embarrassment & he seemed sensitive to this! One suggestion: when the assistant & PA/doctor first greet patients in the reception area, at the scale, & exam room, they should ALL INTRODUCE THEMSELVES & state their title/job. ("I'm Mike & I'm an EMT. I'm Susan & I'm a Physician's Assistant.") This should be a standard practice at ALL doctor's offices, especially Urgent Care clinics. It can be uncomfortable & scary being treated by a complete stranger. I also received a presciption at this appt., which I was grateful for. The PA seemed to have a record of my previous visit there, which I appreciated. So overall, I would rate my experience at this office a 3 out of 5 stars, or 7 out of 10! And I will go back there if necessary, even though I had such a painful reaction to the injection. I hope this long review is helpful to you in providing excellent service to all patients at your Urgent Care. They provide an important service to the Glendora community. Thank you!

My daughter had croup but wasn’t improving so I made an appt at 11:30. I arrived at 11:15 and eventually was told I needed to have her COVID tested. I was back to the waiting room by 12. I thought I’d be in a room quickly since my appt was 30 min prior but it was obvious I wasn’t going to be seen soon. I told them I would take an appt at 2. I arrived by 1:45 and was in a room by 2:05. I didn’t the see the dr until 2:45. I was frustrated because I had appts and the provider explained they run an urgent care. She was condescending. I’ve been coming there since it opened. I have 4 kids one seen on Wednesday. I understand what an urgent care is but I also understand appts and customer service. I eft the first time because it was taking far longer with an appt and I needed to have my son at an event but the right thing would’ve been to fast track me the second time and for the provider to not treat me the way she did. So disappointed. I love the staff but they should’ve tried to get me in faster and when they didn’t just say sorry not have some provider explain to me how an urgent care works. Does she know what an appt is?

I stumbled on Bass after moving back to the Bay Area and trying to reestablish my PCP. I sustained an injury to my wrist and dreaded sitting in a waiting room — especially in an Urgent Care facility. Solv provided an IMMEDIATE video call with an awesome PA who ordered an X-ray and called with results even before I returned home from the imaging lab. So fast — so efficient — and as a former health care worker I am so impressed! And it kept me out of a medical office during a time where virus transmission is at a high risk. For my condition, this approach was masterful. Grateful for the option and I applaud the professionalism of the staff.

I came in at 2:30pm on Friday and no one was in the waiting room so I got seen as soon as I filled out the iPad, 4 paperwork, and gave my ID and insurance card to the receptionist. The girl who is helping me (nurse) or medical assistant is so sweet. I'm so happy I came here in long beach instead of going back to Venice beach. I listened to my heart. This place is only down the st from my house. My medical covers everything. It's clean too. Very clean. Smells good. I'm being asked to take a pee test so I'm drinking water so I can test and then I can see what's going on then see the doctor. It's so much better to go to urgent care then your general physician. Anyways! 5 stars. Omg the doctor was so kind and nice! All women are here. Love it. She was sweet. She spoke to me with kindness like she knew me and I spoke to her kind. I'm going to make this my place to go.

I have ALWAYS had the best experience at Lani Urgent Care. They have gone above and beyond to help and treat several members in my family. I take my daughter who is disabled and I can't even Express their kindness towards her. It honestly takes special people, paitents, love, and extra time when it comes to special needs and regardless if you see Dr KimLani or his NPs, Even the front staff, Everyone is ABSOLUTELY AMAZING. I also get Vitamin shots there and they offer different IV Therapy too.. I am really impressed with Lani City Urgent Care. I have to see many different doctor's due to my daughters condition but also specializing in end of life care, dementia care and also writing care plans. I honestly have never come across a care center like Lani.. I just want to say THANK YOU Lani for all you have done and continue to do for me and my family. I wish I had space to write in detail the love you've shown for my family and extended family and friends I've refered. Most of all thank you for allowing me to be honest without worry of judgment. With my whole heart Thank you!!!!! Jacquelyne

When I phoned Inland Urgent Care to make an appointment for a Covid test I received easily understandable information by a very polite and friendly young woman by the name of Darrian. She patiently answered my questions. When I arrived the next day I remained in the car as instructed. Links were sent to me and I was able to pay for the test online. A few minutes later I was instructed to come into the office. I was met by Darrian just inside the doorway of the office where she administered the Covid test. She was really nice. I found the test didn’t hurt as others have said. I received my tests results report by email by the time I got home and was happy to see I tested negative. I would definitely recommend Inland Urgent Care.

Unfortunately I’ve had to visit the urgent care 5 times in the last 2 weeks for myself and two of my children. Thankfully every single time the staff has been amazing. I understand wait times are a part of the business so I will not complain, but the new check in system really helps especially with little kids it’s easier to complete rather than trying to complete the paper forms. The desk staff is always helpful and you never seem like your annoying them by asking questions (especially considering they are asked multiple times how much longer by patients every time I’ve gone, they never once had an attitude about it), the Doctors or PA’s are always friendly and personal which always helps cause trusting them with my toddler girls is my biggest concern and they never fail. Also, twice I went with my daughter with autism and both times they were so great and patient with her, one of the assistants especially there was friendly and walked her to the room even though she didn’t know she had autism and was having a moment, and it may seem small but being able to calm her in that situation is magic. It was another assistant helping us and when she saw her crying she just held out her hand and she walked my daughter to the room, which again I know seems simple, but with an autistic toddler it can turn into a much bigger issue in those surroundings. I’m sorry I don’t have names of everyone, but I recommend this urgent care to everyone. Even though my co-pay is more here I always prefer coming here than my doctors office. So thank you again for all the entire office does, and making my girls feel comfortable and happy. One last bit, when I first told my 3 year old I had to take her to the doctor she cried and cried, saying “no doctor no doctor”, the second time we went she literally was happy going in.... to the doctor, and I know it was all thanks to that assistant that walked her to the room the first time. Thank you

This has been my second visit to this Urgent Care location and I am beyond pleased with their service. The facility itself is immaculate, the staff is beyond friendly, the wait time is very little and the Dr's are so friendly, understanding, knowledgeable. They definitely went out of their way to make sure we as customers are not only treated well but feel are comfortable during our visit. The check in system was a little tricky because I was asked to complete forms online that I was unable to do due to technical issues. I prefer the old school way anyway so this worked in my favor. I have already started recommending family and friends that live in the area to go there when needed due to the quality service my son received. Thank you PM Pediatrics Hastings Ranch!!!

I came into Elite Urgent Care yesterday with a kidney stone (anyone who has had that experience knows the pain associated with kidney stones). The staff was very welcoming but better yet very efficient. I was being seen by the doctor inside of 20 minutes. After working through my symptoms the doctor’s first concern was getting the pain under control. That was exactly want I wanted to hear. I went to an ER the other two times that I’ve had kidney stones only to be left out in the waiting room in the fetal position after telling the staff I was a 10 out of 10 on their pain scale. I will always go to Elite Urgent Care for emergencies. By the way, I live 30 minutes away from their location. I passed up multiple ERs to get there. Thanks Elite Urgent Care!

It was 10pm on a Friday night and I needed to see a Doctor. I looked online and randomly chose Reliant Urgent Care at LAX. I called several times and nobody answered. WTF? That doesn’t seem very Reliant to me. Not a good sign. I decided to go anyway. So, I went to Reliant LAX Urgent Care expecting the worst. The very worst. How could it not be? It's at LAX, right? Had to be All Bad. I was so WRONG. Filled out all the paperwork online before going. Walked in and the place was packed. Ugh! Went out to move my car, came back and was called 5 minutes later. NO long wait! No other paperwork! Nurse walked into the exam room behind me. Doctor walked in 5 minutes later. Explained everything thoroughly -answered all my questions. Less than 5 minutes later, the "Shot" guy jabbed me with a dose of Antibiotics --painlessly! and done! Every person that helped me was SUPER nice and knew how to do their job [for once]. Plus- the office was modern and nice and pleasant. ....and my visit was completely covered by insurance. (Medi Cal) I don't know these people and Nobody asked me to write this. We're all quick to rag about incompetent terrible service, but it's time people who do an outstanding job are commended. This was definitely not the grimey back alley morgue I convinced myself it was going to be. I’m so happy I chose this place. **My only complaint: Fix the phone system. Reliant Urgent Care has several locations and they all have the same phone number. It was impossible to call them to find out if they were open or if they could even help me; or if they would accept my insurance. Someone needs to answer the phone. In an urgent situation I need to speak to someone who can assure me they’re going to do whatever they can to help.

The nurse at the front got me in and out very quickly and efficiently. I generally have say I would recommend this clinic. The professionalism was one of the best I have seen since COVID started. Many places are not the same anymore with professional treatment of patients. Well the job is super hard and half the people are not nice anymore and disrespectful to nurses. Well I can’t blame them because many professionals just get yelled at all day. I know that wares on the medical profession. This clinic kindness, professionalism, and efficiently is the best I have seen in over a year. I just have to say thank you for being such a professional well run clinic. It nice to see a little glimpse of normalcy from this awesome place. I highly recommend inland urgent care. I will definitely go again when ever I am in need of their services. Thank you Inland Urgent Care. I hope my review helps people by telling them that they can go to a place that treats people so well. Well, healing and making people better is there profession and they practice what they preach. I can’t say thank you enough.

I have been a patient of Sonja Leahy for many years. I always request her because not only is she very knowledgeable and helpful, but also very caring and sweet. I don’t feel rushed out or like I’m a bother. She is very attentive and always listens patiently to any concerns I might have!! Also Islam the nurse is so friendly and greets you with a smile! Today I had some questions about recent bloodwork that I had had done and he took the time to locate my charts and answer my concerns. Always so polite! I would recommend this urgent care to anyone in the Santa Clarita Valley! It’s the best one by far in this town!! Also I don’t wanna forget the two very helpful receptionists who were helping me with my insurance card authorization issue. Even though it was taking a while they were very patient and kind even though they were very busy. Just an all around great experience today like always! Thank you so much Sonya and staff!! I give you a 10 star ⭐️

We did a virtual visit for a covid test following a positive at home test. We were required to log in 15 minutes prior to the appointment. The provider came on the line almost immediately. Was able to prescribe medications right then and send them to the pharmacy. We were asked if we needed employer verification, which we did. We were told to drive to the office and wait in the parking lot until someone came out to perform the test. We arrived, and the test was completed minutes later. Everything was fast and convenient. The staff member who performed the test answered all our questions.. We have recently required urgent care at another well known facility in Bakersfield and had to wait hours. We will definitely be back to Priority for any future needs.

I came to the Ladera Ranch AFC Urgent Care a few weeks ago when I was concerned about a possible COVID-19 exposure. The entire staff was so wonderful and friendly despite how insanely busy their clinic was! The positive attitude and friendly interactions with the staff was actually the reason I came back today to have another issue looked at. I don't even live in the city of Ladera Ranch but I'd rather drive the distance to this clinic for my medical needs because I know I will be taken care of by the sweetest and most wonderful medical staff I have ever had the pleasure of working with. I never write reviews either, keep up the great work girls! Thank you for your help!

My daughter’s pediatrician recommended MVP urgent care after my young daughter tripped while running at church camp. Their office is beautiful and comforting for children with their local beach theme decor. The staff was efficient and kind. The doctor was so honest and best-result centered that he recommended a plastic surgeon for the stitches, who was kind enough to drive to the urgent care in the evening hours. My daughter got the best care from both Dr. Epstein and Dr. Andrew Cohen who drove in for a quick but well done sealing to the lip area impacted by her tripping at camp. My daughter kept distracted with comforting movies and the doctors made her feel at ease. The staff stayed late for us - they close at 10:00p and we left by 9:00pm but it was nice to have immediate top notch care all resolved within hours of the tripping. We are grateful for their taken care of her efficiently but very throughly and meticulously. Thanks to All! Crystal B.

In order to travel to Canada, I needed to get a (molecular) Covid test. It's a bit tricky because you need to get a negative test result within 72 hours of departure, but you also need the results quickly so that you can log into Canada's system. I searched several test providers but most didn't have availability this past Saturday afternoon. I was able to make an appointment at MD Today Urgent Care for 6:00 PM and it could not have gone smoother or any easier. I appreciated being called prior to the appointment time to clarify which test was most appropriate. They let you self-swab which is always more comfortable. Within 20 minutes of being tested, I was called again with the result - followed by an email. I strongly recommend MD Today Urgent Care. They are located a bit East of I-5 and North of Hwy 56 - just North of San Diego.

I was not feeling well. I had a bad cough and Congestion. Went to Temecula 24 Hour Urgent Care. I was seen right away. Completed all the paper on my phone and was taken back to have my vitals. Once that was done I was escorted to the examination room which was cleaned and sanitized. The medical assistant ask lots of question regarding my system and all of the medications I was taking. The x ray technician escorted me to the x ray room took xrays of my lungs. In the examination room the doctor listen to my lungs asked me about my system. She had me take a breathing treatment and a covid test and also test for flu. Covid Test and Flu test came back negative and it looks like I have a virus. The doctor bedside manner was outstanding and the staff were welcoming and very attentive. I highly recommend this urgent care

Visiting an Urgent care isn't something to look forward to but sometimes necessary. I'm sure glad places like MVP exist. since I found this place they are my Go To Urgent Care for my 2-boys. MVP Is like the "Chick-fil-A" of Urgent care. They honestly do a great job selecting their very courteous staff. I really was impressed with the friendliness and professional staff on my first visit last year. I have since visited twice for other urgent care needs for my little ones and have continually been amazed at the professionalism of the staff at the front desk, service by nurses and communication by the Doctors recommendations. Lastly thank you to everyone at MVP.

This was the first time I used Priority Urgent Care. Staff was exceptionally friendly and helpful. I was not used to filling out a form on my iPhone, and that was a little disconcerting. The office was nicely appointed and clean. The doctor was very clear when diagnosing my problem. One medication, of the two he wanted to give me, I am allergic to and it was noted on the information page the intake PA made a copy of that I gave her. This made me realize the physician either did not look at the paper or gave it a cursory glance and did not see the hilighted and bold typed portion of drugs I am allergic to. It is for this reason I gave one section a three.

I have to say I was so pleased with the care my son received this morning. I called his primary doctor to make an appointment and they wouldn’t take us in because he had a sore throat which is one possible symptom of Covid. They told me to take him to an ER or urgent care which seemed ridiculous. Anyways, I was able to make an appointment at your urgent care and the process was so easy and done all online. All of the staff were so helpful and the doctor was wonderful. Everyone took their time with my son and gave him a proper diagnosis and treatment and he is already feeling himself in less than 3 hours. So thank you so much for providing excellent care especially when our own primary doctors refused to see us.