COVID testing & Rapid testing near me in Waller, WA

The front desk staff and nurse were super friendly and nice. The xray machine wasn't working at this facility, which they really should let the patient know before they make an appointment.. I was seen by a nurse practitioner, Kamaal I believe.  She seemed nice, however, she didn't seem too concerned and asked minimum questions. I don't feel like my concern was  fully addressed/resolved.  I should have just gone to my primary care instead of paying $100 copay only to be told, "just keep up with warm fluids and come back again if it gets worst", because it's just that easy to come back and pay another $100 copay again. I drove about 18 miles to get seen at this location because appointments at the clinic near me get booked super fast.. I mentioned that to the provider that I don't want to drive this far again just one day later..and I was told "try making an appointment a day before near you then" (because clearly, I didn't try that and chose to drive that far in snowy weather). Last time I was sick with this horrendous cough and phlegm, a provider at different location told me exactly the same that it's just a viral, only for me to end up at my primary care the next day who diagnosed me with pneumonia! I see a similar review here from another patient ending up with pneumonia because your provider here, misdiagnosed her.. I sure hope the nurse practitioner didn't miss anything.. I couldn't ask for x-ray anyway, since it wasn't working at this location. I did mention to her that last time with exact same thing, I was prescribed antibiotics and she brushed it off saying "it's just a viral".. Not sure how she decided on that when she didn't even do an xray.  I was not all satisfied with my treatment by this provider at this location. Multicare Indigo, you need to fix your mistakes and train your providers, instead of copy pasting the same response to all the low rating reviews. Looking at the reviews here, no wonder this location always has multiple appointments available as compare to other locations.

I will not wait so long next time! My appt was on time, staff and treatment both excellent.  I’m better already. Thanks.  I highly recommend Indigo!

You are always stellar with customer service...politeness...staff is always very helpful♡♡♡♡ And always 5 star like you guys care very much!!♡♡♡♡

I received wonderful care. The staff was pleasant and fast care.

Scheduling was easy and was there early to check in but still had to wait. My visit was pretty quick. My appointment was at 3PM. I got there at 2:45 and I left at 4. Time spent with the provider was probably less than 10 minutes.

The When I called yesterday afternoon there was a 3/4 hour wait. The kind receptionist suggested I make a 9:30 am appointment this morning. I did and it worked out very nicely. A short wait and all went very smoothly!  Yes, I’d recommend this provider based on my experience today.

Check in was great. Staff was wonderful. Misdiagnosed…Ended up in emergency room having emergency surgery the next night. Also would not take my insurance.

The entire process starting from scheduling to the final part where the doctor gave me a prescription and sent me on my way was so easy. I highly recommend this place and the staff is incredible

My experience was extremely great everyone was professional and caring concerning my wellbeing

Every time I’ve been to the Ruston Urgent Care (and the one in Bridgeport) I’m left feeling good because everyone is so kind, helpful, and professional. I would definitely recommend either of those locations. Great job!

The staff at this location could not have been more helpful or friendly.  From the check-in, to the Medical Assistant Naya (sp?), to the Nurse Practitioner Katherine I saw.  Once I was in my room, they were efficient, knowledgeable.  I left knowing exactly what my plan of care was.  Highly recommend.

Great communication shared about my condition from start to finish. Everything went well and the Dr. was very good answering questions I had

The staff were friendly, helpful, and the communication was excellent. I will not hesitate to use the Borgen Blvd Urgent Care in Gig Harbor again.

Everyone was great. Very nice and caring doctor and co workers. Stay that way. Thank you for everything.

I was in a hurry because of several back and infection issues I was worried about. Everybody at Indigo were caring and kind. Jen, the doctor who saw us was so kind and caring and had some x-rays taken of my sternum, which turned out to be broken. They followed up with a call after someone examined the x-ray.  These people. Jen especially were just wonderful to someone like me who had just had an incredibly stressful month . I would certainly recommend them My second visit here was as wonderful as the first time. Not only are they very good, but they are so nice, which means a lot. In the mean Time, I know other folks who have had equally impressive visits here. I recommend them!