Professional Ear Wax Removal
in University Place, WA

Had to check the kids’ coughs before letting them go back to school. Great visit and loved Dr. Dan!!! Easy scheduling, clean office, nice front desk staff and no wait. Would def go back.

Staff very friendly and helpful, answered all my questions. Scheduling was easy online and using the app makes it even better.

Continued coughing ing a blockage in sinuses. Needed Ned's to help . Dr evaluated condition and advised care and antibiotic.

I knew what my problem was but staff still provided new helpful information. Everyone was very nice, helpful and professional.

You are always stellar with customer service...politeness...staff is always very helpful♡♡♡♡ And always 5 star like you guys care very much!!♡♡♡♡

The staff was great, the paper work wasn’t to bad, wait time was like she said, the Doctor was very professional

The front desk staff and nurse were super friendly and nice. The xray machine wasn't working at this facility, which they really should let the patient know before they make an appointment.. I was seen by a nurse practitioner, Kamaal I believe.  She seemed nice, however, she didn't seem too concerned and asked minimum questions. I don't feel like my concern was  fully addressed/resolved.  I should have just gone to my primary care instead of paying $100 copay only to be told, "just keep up with warm fluids and come back again if it gets worst", because it's just that easy to come back and pay another $100 copay again. I drove about 18 miles to get seen at this location because appointments at the clinic near me get booked super fast.. I mentioned that to the provider that I don't want to drive this far again just one day later..and I was told "try making an appointment a day before near you then" (because clearly, I didn't try that and chose to drive that far in snowy weather). Last time I was sick with this horrendous cough and phlegm, a provider at different location told me exactly the same that it's just a viral, only for me to end up at my primary care the next day who diagnosed me with pneumonia! I see a similar review here from another patient ending up with pneumonia because your provider here, misdiagnosed her.. I sure hope the nurse practitioner didn't miss anything.. I couldn't ask for x-ray anyway, since it wasn't working at this location. I did mention to her that last time with exact same thing, I was prescribed antibiotics and she brushed it off saying "it's just a viral".. Not sure how she decided on that when she didn't even do an xray.  I was not all satisfied with my treatment by this provider at this location. Multicare Indigo, you need to fix your mistakes and train your providers, instead of copy pasting the same response to all the low rating reviews. Looking at the reviews here, no wonder this location always has multiple appointments available as compare to other locations.