Professional Ear Wax Removal
in Silverdale, WA

This is the first time I came to the urgent care and I’m very satisfied because the didn’t let me wait because I’m not feeling very well so overall it’s wonderful and have a great experience

I fell at work I made the appointment The wait time was short They were friendly and polite and kind very helpful

The staff at this location could not have been more helpful or friendly.  From the check-in, to the Medical Assistant Naya (sp?), to the Nurse Practitioner Katherine I saw.  Once I was in my room, they were efficient, knowledgeable.  I left knowing exactly what my plan of care was.  Highly recommend.

Mary Bridge Children's Urgent Care is my favorite urgent care to go to. Convenient online scheduling, easy check-in process, fast wait times, concerns are addressed appropriately, friendly staff, and you're out in about an hour from start to finish. The only area that could be improved is if you have questions after your appointment, it's hard to get a hold of anyone, and then you don't get a call back. I highly recommend Mary Bridge Children's Urgent Care

Everyone at Indigo Urgent Care was extremely helpful & incredibly nice. They listened to me, checked everything out, & formulated a great plan of care. I appreciated that when one of the providers was not entirely sure about something she got a second opinion from another provider, which was great.

Every time I’ve been to the Ruston Urgent Care (and the one in Bridgeport) I’m left feeling good because everyone is so kind, helpful, and professional. I would definitely recommend either of those locations. Great job!

My husband has Alzheimer’s and everyone was very professional and friendly and understanding his issues.  This is the second time we have been here and I have recommended friends go for urgent care.

I received wonderful care. The staff was pleasant and fast care.

Everyone was excellent when it came down to anything we needed or asked. I appreciate everyone that was there they are extremely nice and respectful.

Great communication shared about my condition from start to finish. Everything went well and the Dr. was very good answering questions I had

check in is always nice and quick and immediate which is what we appreciate the most. The nurse that greeted us and got us started was very friendly and welcoming.  The provider named Miguel is not very personable and asked us what’s our goal to be there.. that question threw us off a little. He treated us like a business and it was just here ok here is your prescription have a good day.  I’ve seen him in the past and felt uncomfortable that I didn’t move forward with any suggestions he provided in the past. Appreciate that he gave me and my son prescriptions but he didn’t really explain to me what was going on with me but did with my son. Wished he didn’t treat us like a transaction he tried to complete.  No, I do not recommend this provider.

Easy in and easy out. I just wish there was more seats to sit on. People tend to bring a plus one and I wasn’t able to sit so I stood outside in the rain until I saw a seat open.

My experience was extremely great everyone was professional and caring concerning my wellbeing

I went to the Urgent Care Facility on my insurance providers website and it had closed the previous September. I went to the next one one the provider’s list 8 miles away. They were not open on weekends. I went into Indigo in my town thinking I would get turned away again. Their wait was too long; but they found an opening for me at another Indigo 3 miles away. They took me in right away. I was so relieved to get my very bad cough and sinusitis addressed. They were great!

The front desk staff and nurse were super friendly and nice. The xray machine wasn't working at this facility, which they really should let the patient know before they make an appointment.. I was seen by a nurse practitioner, Kamaal I believe.  She seemed nice, however, she didn't seem too concerned and asked minimum questions. I don't feel like my concern was  fully addressed/resolved.  I should have just gone to my primary care instead of paying $100 copay only to be told, "just keep up with warm fluids and come back again if it gets worst", because it's just that easy to come back and pay another $100 copay again. I drove about 18 miles to get seen at this location because appointments at the clinic near me get booked super fast.. I mentioned that to the provider that I don't want to drive this far again just one day later..and I was told "try making an appointment a day before near you then" (because clearly, I didn't try that and chose to drive that far in snowy weather). Last time I was sick with this horrendous cough and phlegm, a provider at different location told me exactly the same that it's just a viral, only for me to end up at my primary care the next day who diagnosed me with pneumonia! I see a similar review here from another patient ending up with pneumonia because your provider here, misdiagnosed her.. I sure hope the nurse practitioner didn't miss anything.. I couldn't ask for x-ray anyway, since it wasn't working at this location. I did mention to her that last time with exact same thing, I was prescribed antibiotics and she brushed it off saying "it's just a viral".. Not sure how she decided on that when she didn't even do an xray.  I was not all satisfied with my treatment by this provider at this location. Multicare Indigo, you need to fix your mistakes and train your providers, instead of copy pasting the same response to all the low rating reviews. Looking at the reviews here, no wonder this location always has multiple appointments available as compare to other locations.