Professional Ear Wax Removal
in Port Orchard, WA

I cant' say enough good things about this place. Needed to get in quickly as I am due to leave the county tomorrow for two weeks. I'd never been here before but they were showing same day appointments so I thought I'd give it a go. Very easy and slick, modern sign-up experience via mobile (far superior to legacy providers). Got an appointment for an less than an hour after I signed up. At the place, both the receptionist and the PA-C (Kayla) who saw me were super-friendly and extremely helpful. The facility is modern and clean. The exam was thorough and all my questions were answered. The procedures were very well explained, as were the costs (very transparent - first provider I've been to who could easily and quickly tell me my out of pocket costs based on my insurance). They even had the medication I needed right there in stock at a reasonable price so I didn't need to stop at the pharmacy. This is the best kept secret in Woodinville for healthcare right now. They didn't seem busy at all, which I hope is not a sign they aren't doing well. Give them a try!

Continued coughing ing a blockage in sinuses. Needed Ned's to help . Dr evaluated condition and advised care and antibiotic.

The front desk staff and nurse were super friendly and nice. The xray machine wasn't working at this facility, which they really should let the patient know before they make an appointment.. I was seen by a nurse practitioner, Kamaal I believe.  She seemed nice, however, she didn't seem too concerned and asked minimum questions. I don't feel like my concern was  fully addressed/resolved.  I should have just gone to my primary care instead of paying $100 copay only to be told, "just keep up with warm fluids and come back again if it gets worst", because it's just that easy to come back and pay another $100 copay again. I drove about 18 miles to get seen at this location because appointments at the clinic near me get booked super fast.. I mentioned that to the provider that I don't want to drive this far again just one day later..and I was told "try making an appointment a day before near you then" (because clearly, I didn't try that and chose to drive that far in snowy weather). Last time I was sick with this horrendous cough and phlegm, a provider at different location told me exactly the same that it's just a viral, only for me to end up at my primary care the next day who diagnosed me with pneumonia! I see a similar review here from another patient ending up with pneumonia because your provider here, misdiagnosed her.. I sure hope the nurse practitioner didn't miss anything.. I couldn't ask for x-ray anyway, since it wasn't working at this location. I did mention to her that last time with exact same thing, I was prescribed antibiotics and she brushed it off saying "it's just a viral".. Not sure how she decided on that when she didn't even do an xray.  I was not all satisfied with my treatment by this provider at this location. Multicare Indigo, you need to fix your mistakes and train your providers, instead of copy pasting the same response to all the low rating reviews. Looking at the reviews here, no wonder this location always has multiple appointments available as compare to other locations.

Stabbed and wait time was totally totally totally outstanding and great thank you !!!!!

My husband has Alzheimer’s and everyone was very professional and friendly and understanding his issues.  This is the second time we have been here and I have recommended friends go for urgent care.

Doctor and nurse were great and took great care of my son

The staff was great, the paper work wasn’t to bad, wait time was like she said, the Doctor was very professional

This was the best experience I’ve had at an urgent care!  Friendly staff, very caring and considerate of my time.  And a good outcome!  Thank you so much!

check in is always nice and quick and immediate which is what we appreciate the most. The nurse that greeted us and got us started was very friendly and welcoming.  The provider named Miguel is not very personable and asked us what’s our goal to be there.. that question threw us off a little. He treated us like a business and it was just here ok here is your prescription have a good day.  I’ve seen him in the past and felt uncomfortable that I didn’t move forward with any suggestions he provided in the past. Appreciate that he gave me and my son prescriptions but he didn’t really explain to me what was going on with me but did with my son. Wished he didn’t treat us like a transaction he tried to complete.  No, I do not recommend this provider.

I walked into Indigo thinking I would have to wait without an appt. Well to my surprise, I got right in there. I mean I barely sat down and the called me back. I haven't had to wait to be seen, as many times that I have been there you would think I would have at least one disappointment... Nope, and today they had only one provider. I have been lucky when visiting Indigo urgent/multi care. The providers have always been caring and all other employees have been so pleasent. I recommend all that need medical attention to give them a try and I bet you come out of there with the same attitude as mine! Thank you Indigo employees for being so awesome! I will return!!

Check in was great. Staff was wonderful. Misdiagnosed…Ended up in emergency room having emergency surgery the next night. Also would not take my insurance.

Very easy to schedule appt for a same day. Was surprised by the fact that they are paperless and in order to view anything you have to download their app. It’s been 2 days and still no results, as for the medication you have to go on the appt and send it your self to the pharmacy otherwise you will not get it. Overall it was a good visit but it could have improved on some things for sure.

I thought  scheduling for appointment  would cut the waiting time but still took 2hours of my time.

Wonderful front desk ladies and PA. Kind, informative, proactive, doctor. I couldn't be more pleased with the care my son received.

The When I called yesterday afternoon there was a 3/4 hour wait. The kind receptionist suggested I make a 9:30 am appointment this morning. I did and it worked out very nicely. A short wait and all went very smoothly!  Yes, I’d recommend this provider based on my experience today.

The entire process starting from scheduling to the final part where the doctor gave me a prescription and sent me on my way was so easy. I highly recommend this place and the staff is incredible

I went to the Urgent Care Facility on my insurance providers website and it had closed the previous September. I went to the next one one the provider’s list 8 miles away. They were not open on weekends. I went into Indigo in my town thinking I would get turned away again. Their wait was too long; but they found an opening for me at another Indigo 3 miles away. They took me in right away. I was so relieved to get my very bad cough and sinusitis addressed. They were great!

I was in a hurry because of several back and infection issues I was worried about. Everybody at Indigo were caring and kind. Jen, the doctor who saw us was so kind and caring and had some x-rays taken of my sternum, which turned out to be broken. They followed up with a call after someone examined the x-ray.  These people. Jen especially were just wonderful to someone like me who had just had an incredibly stressful month . I would certainly recommend them My second visit here was as wonderful as the first time. Not only are they very good, but they are so nice, which means a lot. In the mean Time, I know other folks who have had equally impressive visits here. I recommend them!