Professional Ear Wax Removal
in Medina, WA

I cant' say enough good things about this place. Needed to get in quickly as I am due to leave the county tomorrow for two weeks. I'd never been here before but they were showing same day appointments so I thought I'd give it a go. Very easy and slick, modern sign-up experience via mobile (far superior to legacy providers). Got an appointment for an less than an hour after I signed up. At the place, both the receptionist and the PA-C (Kayla) who saw me were super-friendly and extremely helpful. The facility is modern and clean. The exam was thorough and all my questions were answered. The procedures were very well explained, as were the costs (very transparent - first provider I've been to who could easily and quickly tell me my out of pocket costs based on my insurance). They even had the medication I needed right there in stock at a reasonable price so I didn't need to stop at the pharmacy. This is the best kept secret in Woodinville for healthcare right now. They didn't seem busy at all, which I hope is not a sign they aren't doing well. Give them a try!

The front desk staff and nurse were super friendly and nice. The xray machine wasn't working at this facility, which they really should let the patient know before they make an appointment.. I was seen by a nurse practitioner, Kamaal I believe.  She seemed nice, however, she didn't seem too concerned and asked minimum questions. I don't feel like my concern was  fully addressed/resolved.  I should have just gone to my primary care instead of paying $100 copay only to be told, "just keep up with warm fluids and come back again if it gets worst", because it's just that easy to come back and pay another $100 copay again. I drove about 18 miles to get seen at this location because appointments at the clinic near me get booked super fast.. I mentioned that to the provider that I don't want to drive this far again just one day later..and I was told "try making an appointment a day before near you then" (because clearly, I didn't try that and chose to drive that far in snowy weather). Last time I was sick with this horrendous cough and phlegm, a provider at different location told me exactly the same that it's just a viral, only for me to end up at my primary care the next day who diagnosed me with pneumonia! I see a similar review here from another patient ending up with pneumonia because your provider here, misdiagnosed her.. I sure hope the nurse practitioner didn't miss anything.. I couldn't ask for x-ray anyway, since it wasn't working at this location. I did mention to her that last time with exact same thing, I was prescribed antibiotics and she brushed it off saying "it's just a viral".. Not sure how she decided on that when she didn't even do an xray.  I was not all satisfied with my treatment by this provider at this location. Multicare Indigo, you need to fix your mistakes and train your providers, instead of copy pasting the same response to all the low rating reviews. Looking at the reviews here, no wonder this location always has multiple appointments available as compare to other locations.

Very nice and did a good job. Answering all my questions.

Very happy with our urgent care visit.  Staff that greeted us was friendly, check in time was reasonable, and Gabe, our PA, was great.

Not real impressed with the PA Lily but everything else was fantastic. Won’t be going back to this particular urgent care.

Been suffering with ear ache for a couple of weeks and they diagnosed my issue right away.  perfect treatment and solution. will recommend them to everyone

Everyone was fantastic. All the children's urgent cares were full so we took my son in for a persistent fever on advice of our pediatrician. We were in and out in 20 minutes and felt like we got excellent care.

My husband has Alzheimer’s and everyone was very professional and friendly and understanding his issues.  This is the second time we have been here and I have recommended friends go for urgent care.

Great communication shared about my condition from start to finish. Everything went well and the Dr. was very good answering questions I had

check in is always nice and quick and immediate which is what we appreciate the most. The nurse that greeted us and got us started was very friendly and welcoming.  The provider named Miguel is not very personable and asked us what’s our goal to be there.. that question threw us off a little. He treated us like a business and it was just here ok here is your prescription have a good day.  I’ve seen him in the past and felt uncomfortable that I didn’t move forward with any suggestions he provided in the past. Appreciate that he gave me and my son prescriptions but he didn’t really explain to me what was going on with me but did with my son. Wished he didn’t treat us like a transaction he tried to complete.  No, I do not recommend this provider.

Continued coughing ing a blockage in sinuses. Needed Ned's to help . Dr evaluated condition and advised care and antibiotic.

I had a terrible infected tooth. They took care of me.  Wait time was not bad. She was very compassionate Yes I would recommend.  Yes I would recommend this provider

They all were wonderful. I had an emergency and had to leave quickly and they really processed me through and took care of me. I appreciate it.

My experience was extremely great everyone was professional and caring concerning my wellbeing