Professional Ear Wax Removal
in Artondale, WA

I had a terrible infected tooth. They took care of me.  Wait time was not bad. She was very compassionate Yes I would recommend.  Yes I would recommend this provider

I received wonderful care. The staff was pleasant and fast care.

The front desk staff and nurse were super friendly and nice. The xray machine wasn't working at this facility, which they really should let the patient know before they make an appointment.. I was seen by a nurse practitioner, Kamaal I believe.  She seemed nice, however, she didn't seem too concerned and asked minimum questions. I don't feel like my concern was  fully addressed/resolved.  I should have just gone to my primary care instead of paying $100 copay only to be told, "just keep up with warm fluids and come back again if it gets worst", because it's just that easy to come back and pay another $100 copay again. I drove about 18 miles to get seen at this location because appointments at the clinic near me get booked super fast.. I mentioned that to the provider that I don't want to drive this far again just one day later..and I was told "try making an appointment a day before near you then" (because clearly, I didn't try that and chose to drive that far in snowy weather). Last time I was sick with this horrendous cough and phlegm, a provider at different location told me exactly the same that it's just a viral, only for me to end up at my primary care the next day who diagnosed me with pneumonia! I see a similar review here from another patient ending up with pneumonia because your provider here, misdiagnosed her.. I sure hope the nurse practitioner didn't miss anything.. I couldn't ask for x-ray anyway, since it wasn't working at this location. I did mention to her that last time with exact same thing, I was prescribed antibiotics and she brushed it off saying "it's just a viral".. Not sure how she decided on that when she didn't even do an xray.  I was not all satisfied with my treatment by this provider at this location. Multicare Indigo, you need to fix your mistakes and train your providers, instead of copy pasting the same response to all the low rating reviews. Looking at the reviews here, no wonder this location always has multiple appointments available as compare to other locations.

Everyone was excellent when it came down to anything we needed or asked. I appreciate everyone that was there they are extremely nice and respectful.

The staff at this location could not have been more helpful or friendly.  From the check-in, to the Medical Assistant Naya (sp?), to the Nurse Practitioner Katherine I saw.  Once I was in my room, they were efficient, knowledgeable.  I left knowing exactly what my plan of care was.  Highly recommend.

The staff in this office is wonderful! Dr Khan is a wonderful doctor that is thorough, compassionate and works with the patient for best results. Highly recommend!

The When I called yesterday afternoon there was a 3/4 hour wait. The kind receptionist suggested I make a 9:30 am appointment this morning. I did and it worked out very nicely. A short wait and all went very smoothly!  Yes, I’d recommend this provider based on my experience today.

Staff was very friendly, professional and Tatyana provided exceptional care.

This was the best experience I’ve had at an urgent care!  Friendly staff, very caring and considerate of my time.  And a good outcome!  Thank you so much!

Great communication shared about my condition from start to finish. Everything went well and the Dr. was very good answering questions I had

Had to check the kids’ coughs before letting them go back to school. Great visit and loved Dr. Dan!!! Easy scheduling, clean office, nice front desk staff and no wait. Would def go back.

Excellent customer service. Knowledgeably answered all questions. Appointment and billing were fast. Testing next day was on time and professional. Results available within 24 hours. Highly recommend.