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Doctor took his time explaining to ensure I understood

I went to Statcare for rapid test on Monday as someone at work tested positive. I called my insurance before hand and I only had to pay my copay. I was in and out in 25 minutes. I had to wait outside. They called me and gave me my quick test results with in 15 minutes. I got my PCR results yesterday and was happy to hear as they had told me 3-5 days. The staff was friendly and professional and I highly recommend it.

Usually do like service, but today not so much.. the doc basically told us our  padiatric primary doc instead of going into pm…strange

I was mostly happy besides that they took an 'overnight' throat culture of my daughter. It's 24 hours later and I still don't have results... Had i known it would take 2 days to get results from their overnight cultures I would have gone elsewhere. Please let your patients know that it may take 2 days to get results so they can make a decision if they'd like to go elsewhere.