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After being declined by 3 other North Shore facilities, I was treated at the Immediate Care Center - Lincoln Village for an acute UTI as the last patient of the day on Tuesday, July 28th. I had the most amazing care from the team of receptionist, medical assistant and nurse practitioner. I was welcomed by the smiling receptionist who called me when it was time for me to be seen while I waited outdoors. She gave me a specimen cup when I re-entered so that the immediate results would be ready. The medical assistant took my history and vitals and was also extremely pleasant and responsible. And Amy Westlake Milroy, APRN, was amazing -- so professional and friendly. She reviewed and discussed my medical and prescription history, explored other possible reasons for my discomfort, and examined my heart, kidneys and abdomen for possible complications. After obtaining the specimen results, she agreed with my presumption of infection and forwarded my prescription of choice that looked from my history that it would be sensitive to this infection to my pharmacy. I was able to start on the meds in just an hour and am so grateful.

The bedside manner was excellent...Essie was gentle and calming...Allison was exceptional!