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I recently had a disappointing experience at Next Care Urgent Care that I feel compelled to share. Upon arrival, the check-in process was marred by the attitude of the front office staff. Their rudeness was palpable and made an already stressful situation even more uncomfortable. Instead of providing a welcoming atmosphere, their dismissive behavior left us feeling unwelcome and frustrated. It's unfortunate that the first point of contact at the facility was so negative, overshadowing the rest of our visit. I hope management addresses this issue, as customer service is crucial in a healthcare setting.

I realized I better have someone look at my arm abrasion to make sure I didn't have an infection. I booked an appt. In Thornton 1st, but didn't realize they were closed until I got there. There was no notification before hand. I then booked an appt. In Broomfield, which went very well. Service was great, excellent and fast. I was in and out with prescription. I would recommend this provider.

The doctor and the staff were professional and warm and friendly.   The service was excellent.

Nice staff and doctor. Visited urgent care and doctor did all the required test

Was able to see me ASAP after walking into the clinic. Friendly staff. This is my 2nd visit to AFC.

Was able to be seen quickly and had a simple diagnosis with a throat swab and was on my was with eye drops for junctivitis. My illness became much more but because we did the throat swab and culture it was identified with a treatment plan.

QR code provided for check-in worked seamlessly.  Courtesy extended from the front desk including the escort to a examination room, was excellent. PA Carla, was attentive, knowledgeable and professional. I felt confident in her care. AFC is an invaluable service to Louisville and the surrounding areas and highly recommended.

Excellent Urgent Care!  Able to see someone quickly!  Everyone was kind, professional, knowledgeable, asked questions, listened to my concerns, recommended x-rays for reassurance, and just made it a very positive experience!  Highly recommend this Urgent Care facility in Castle Pines!

I was a walk-in patient and got right in. Processing was quick. The rooms are clean, the front office filled with sunlight, very inviting. The care was complete and all of my concerns were heard. The PA, Ann Marie, was very good, I will go back again.

Woke up and was very sick. Called and they said they took walk-ins. Went I'm and the only wait time was when I was filling out paperwork. Both medical professionals were great and treated me with respect and dignity. 10/10 would go again.

The nurse and provider were excellent people and the visit was quick because the two at the front desk were on top of things. Very clean and plenty of seating, it was busy but hard to tell. Highly recommend!

I got covid for the first time. Office staff, manager and N.P. were all so Profesional and polite. You won't be disappointed with NextCare

Had bad lower back pain and was able to schedule an appointment with no issues. Staff was friendly and helpful. My visit was prompt and questions answered with care and compassion. I recommend this Urgent care to anyone who needs decent people to treat their issues.

This Urgent Care is a fantastic place to go when unexpected heath related issues come up. It is easy to make an appointment. The staff are wonderful and polite. You are seen almost immediately by caring medical professionals.

Logan is very helpful. I’ll give her a 5 star for her great customer service.

Grandson needed an EKG, suggested by his doctor at Children's Hospital in Aurora, so we stopped by to have it done. My phone was zero percent charged, so we were walk-ins. It took maybe 10-12 minutes to be seen by the nursing staff. She was great to Bryan and then the Nurse Practitioner came in and was just as great to my grandson, while providing the necessary care.