Professional Ear Wax Removal
in Rockwall, TX

It was a breeze and we got what we needed from them

We recently visited this urgent care for kids, and while the staff was kind and patient, the cleanliness of the facility was very concerning. The walls looked like they had mold growing on them, and the entire place just felt dirty and poorly maintained. The waiting area didn’t have any blinds, so we were sitting there getting baked by the sun the whole time, which made the experience even more uncomfortable. I really hope management addresses these issues soon because the people working there were great, but the condition of the building is absolutely unacceptable—especially for a place meant to care for children.

The scheduling was easy. The diagnosis by Dr. Uzonna felt rushed and we felt like she ignored/missed the signs of an infection that only got worse overnight. We had to come back the next morning and see a different doctor who diagnosed the infection and prescribed antibiotics.

Had a 3-4 day history of cough and head congestion. I have a colonoscopy in 1 week so really wanted to avoid having to reschedule as I already had to wait 6 months after scheduling due to Gastros busy schedule. I got the appt scheduled quick, waited a little over 30 min to be roomed and the PA was prompt, thorough, and had a great bedside manner. Thanks so much for seeing me.