Professional Ear Wax Removal
in Jersey Village, TX

They got me in right at 8:20 because I called a little bit before then and they were like yes come now and we’re very very fast efficient and had all the facts information and ran all the tests now waiting on results, but the staff was all very efficient and caring, and the nurse practitioner or doctor was super informative about what was going on and her opinion on all of it as well as including all the medical facts and things I need to watch out for and make sure I had everything I needed to go home with until we get the results. Got rx for infection the next morning; doctor sent it in right away. Very thankful for them staying and taking me in as the last patient and helping me figure out what’s going on.

Was pretty sure I had a UTI. All staff was friendly and professional and caring. The doctor on call was extremely nice and listened to everything I said and talked to me for a few minutes and didn’t make me feel rushed. Don’t remember his name, but if I ever have to go to the clinic again, I would love to have him as the attending again!  Wouls definitely recommend this provider!

5 stars to all but the doctor! I booked an appointment online, arrived on time but still had to wait 15-20 minutes. The wonderful nurse, Leslie, treated me like an old friend and bent over backwards to make me feel peaceful and calm. I’d give her 20 stars, if possible! The doctor wasn’t very friendly, let alone cheerful, (horrible “bedside manner”), unlike the nurse and receptionist. He frowned most of the time and acted as if he wanted to stay as far away from me as possible. However, I believe his diagnosis and prescription order were correct. I just don’t know what I might have done or said to have prompted his unfriendly treatment of me. My treatment by the man I spoke with on the phone the previous day was entirely different. He was warm and friendly, like nurse Leslie. Perhaps this doctor ,(“Val”?) was worried about something or just doesn’t like women, but I was totally unprepared for his rude treatment. I could hear him talking to a man ahead of me in Spanish for many minutes before my online-set appointment, apparently ignoring my appointment. What advantage to pre-setting an appointment if not treated with respect and punctuality? I hope he will treat future patients better.