Professional Ear Wax Removal
in Galena Park, TX

I felt sick, booked an apt online for next day. I arrived and saw ppl waiting in cars they came up signed me in. They test outside and maintain it clean. The person who tested me was as gentle as she can be. Once it was done I had my test results within 24 hours. However, their time is listed as 48 hours so don’t always expect it. Wonderful staff, clean outside facilities.

Doctor was very friendly and helpful. I felt like I was in good hands and started seeing improvement within a day.

I love using this place. They get me in and out quickly and the staff are very friendly. The doctors are very knowledgeable. I greatly trust their expertise.

5 stars to all but the doctor! I booked an appointment online, arrived on time but still had to wait 15-20 minutes. The wonderful nurse, Leslie, treated me like an old friend and bent over backwards to make me feel peaceful and calm. I’d give her 20 stars, if possible! The doctor wasn’t very friendly, let alone cheerful, (horrible “bedside manner”), unlike the nurse and receptionist. He frowned most of the time and acted as if he wanted to stay as far away from me as possible. However, I believe his diagnosis and prescription order were correct. I just don’t know what I might have done or said to have prompted his unfriendly treatment of me. My treatment by the man I spoke with on the phone the previous day was entirely different. He was warm and friendly, like nurse Leslie. Perhaps this doctor ,(“Val”?) was worried about something or just doesn’t like women, but I was totally unprepared for his rude treatment. I could hear him talking to a man ahead of me in Spanish for many minutes before my online-set appointment, apparently ignoring my appointment. What advantage to pre-setting an appointment if not treated with respect and punctuality? I hope he will treat future patients better.