Professional Ear Wax Removal
in Middletown, OH

Friendly staff and very quick and thorough!

Typically I have a great experience at this location and the staff are exceptional just as they were tonight EXCEPT for the nurse practitioner, Vanetta Scandrick, APRN. Her bedside manners are simply horrible! She was very condescending and rude. I understood her reasoning behind the need to wait until my results come back before prescribing medication but her questioning me and delivery behind why she wasn’t going to prescribe me any medication were unacceptable. She needs to learn that it’s not what you say, it’s how you say it. I knew the minute she walked in and introduced herself that she had poor bedside manners. I tried to endure her rudeness and stay calm but ultimately got up and left. No one deserves to be treated in the manner that she treated me tonight. She was rude, rude, rude and in my opinion, in the wrong profession. On the other hand, the receptionist and Peggy were exceptional and kind. Vanetta, not at all!!!!

Very positive experience. The person doing the swab testing was warm, friendly, and put me at ease. The procedure is uncomfortable but only for a few seconds. She explained what she was doing and I knew what was happening and what was going to happen. Very well done. Very breezy visit. Very helpful front desk person. Thank you all.