Professional Ear Wax Removal
in Wyandanch, NY

I will never come back. Tara the person that saw me did not know what meds could be prescribed. I came in w a mouth ulcer and she told me that naltrexone would not work also I asked for a cream and she said there wasn’t any kind of cream.   I went to my primary. She gave me valtrex and a cream for my tongue.  She gave me something Tara that my ENT had given me  maybe you should hire someone w the correct credentials to work in your urgent care. Someone that is knowlegable to all different types of medical problems. I wasted 35$ to see an unqualified person.

Very quick process and very friendly.

The PA was excellent and thorough. He was evidence based, professional and explained his thought process.

The nurses that greeted me were wonderful. They did their jobs and were very nice and helpful. I was seen by the Dr via video. I felt I was treated nicely and got my issues heard. She was attentive and helped me out with medication

This DOCS location saved me from having to wait for days for an appointment elsewhere. I was quickly diagnosed with strep, prescribed an antibiotic and I’m now on the road to recovery.  Fantastic!!  One suggestion- the chairs in the waiting room should be cleaned. I didn’t even want to sit in them!

They were extremely nice and friendly, addressed my allergic reaction and gave me medicine and a referral. The doctor was thoughtful, clear informative, and kind . The staff at the front were extremely nice and helpful. Highly recommend!!!

Excelente atención y responden con amabilidad a cualquier pregunta.

I have been to this facility a few times when I have had to take my child in times when her Pediatrician was away. They have taken care of her and even given me a referral so that I may take her to a specialist to further evaluate her. It's not very far from my home at all. I'm glad they are also available after my child gets out of school, since her pediatrican's last appt. is at 3:30, I have time to go to Metro-UrgiCare and feel reassured.

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

Doctor was so helpful, patient and kind with all my questions! Was able to be seen very quickly. Would definitely go back.

They were perfect, attentive and aligned with all of my needs! Much suggested!