Professional Ear Wax Removal
in Whitestone, NY

It was the evening of July 3. I had experienced clogged sinuses along with gum and tooth pain previously but this time it was much worse than usual. This time I was also experiencing pain on swallowing.  Over a period of time (years) I was in a vicious cycle between my dentist, Endodontist, and ENT. No one could figure it out. The dentist and Endodontist felt that a back tooth might need extraction.  None of these were not respected practitioners.  So in going to Urgent Care at the Nathaniel Place location my expectations were modest.  But I felt awful.  The young woman that performed my intake was very professional and noted all my symptoms. Then PA Timothy While came in to examine me. He too was extremely professional. He LISTENED  carefully to all my symptoms - whole cloth - and noted as well the symptoms that I lacked, such as running a temperature.  My final helpful “add” to describing my symptoms to him was that “I just feel really crummy”.   PA White absolutely nailed the diagnosis.  He felt that it was sinus related and that a post nasal drip was causing inflammation and creating all this pain. He clearly EXPLAINED why he felt that this was the correct diagnosis. He prescribed a very short course of Prednisone plus a 14-day treatment with Fluticasone Proprionate.  Within one day of taking the Prednisone and using the spray I was on the mend.   I no longer felt anxious going into the holiday weekend.   Two dentists and an ENT couldn’t figure it out. Timothy White did.  I don’t often answer surveys and I am fairly critical in general. But, though belated, I felt it necessary to detail my experience and give a little more than “a shout out”.  In my humble opinion PA White would make a great D.O.  My best, Elena Schwartz

Easy Checking In, Friendly Staff, little to no waiting time. Love the apps too, you can see how many is ahead of you aka “waitlist” love the experience. Definitely will come again when there’s urgent care needed.

Everyone was very nice and helpful. The process was extremely efficient. Nurse and PA were kind and patient. Will return

Pre check in is convenient and easy. Wat time was reasonable. Staff was professional and friendly.

This isn't my first visit to this establishment, and I keep returning because of their outstanding policies and the exceptional quality of care. The doctor who attended to me demonstrated an impeccable bedside manner and took the time to thoroughly explain my treatment, making me feel completely at ease. I wholeheartedly recommend this place to anyone seeking prompt medical attention, confident that they will leave feeling satisfied and well cared for.

Very easy, friendly and welcoming. Felt comfortable sharing very private information.

Very quick process and very friendly.

Front staff was pleasant and Dr..Christina was attentive to my needs and provided me the medicine I needed. She has a very calm and pleasant presence.

The staff was friendly and pleasant. The young lady that took my information and vitals was quick.

Taken right on time. Staff was courteous and helpful

It was in and out less than 30 mins im pleased with the services

Dr. Laddis is the man. We also see him for urgi care matters regarding my daughter and she absolutely adores him. In my opinion, kids have the best gage for good people and Dr Laddis is definitely one of them. We love the entire staff and ALWAYS appreciate you guys ❤️

Follow up from last week. Cold symptoms. Became sinus infection. Dr Wolfson is the best. Her and the complete staff is the best. Outstanding customer care across the board.

Walked in. I was taken care of right away. Easy start. Nurse assistant came in quickly to check vitals. PA arrived quickly. She was excellent: Professional and concerned. Gave very good explanations. Her name was Victoria.

I walked in today and had to wait over an hour but expected.

I was greeted by two lovely ladies as soon as I walked in, very pleasant and only waited ten minutes to be seen. P.A. Patel was kind, thoughtful, and caring. I feel better already after his treatment plan!

I went in for 4 lacerations caused by mandolin slicer. I was seen quickly and sutured with care and compassion. I was also allowed to wait until my ride share arrived although the visit was over. Grateful to staff for professionalism and kindness.

When an office opens at 9am and you are asked to arrive 15 minutes prior to your visit and the office staff has you waiting outside in the cold I wonder why did I arrive on time?   The staff was watching  myself and another patient standing in the cold outside until that  9 AM time arrived !  Maybe they should consider the sick patients outside in the cold !!!