Professional Ear Wax Removal
in West Point, NY

I was surprised that only after arriving I was told it would be a virtual visit. Also I do not understand why I had to pay two copays, one for each health insurance I have. The manager is lovely.

All staff except for the provider were exceptional. Provider kept going on about his 55 years of experience therefore he knew better. But outside of what it must be, he could not offer any helpful advice or guidance or answer any of my other questions to save his life. I thought AFC was supposed to be about customer satisfaction… bedside manner left much to be desired here.

Scheduled online before driving there.  I was taken in as soon as I arrived and the provider saw me in minutes.  15 minutes visit.

I walked in and the place was spotless Well tended and defined roles and responsibilities of each of the staff They were detailed and helpful in every step of my visit in the care and process of even my prescriptions Highly recommend

The entire staff was very courteous and helpful. They showed that they cared. They answered all questions rhat I had. They were all very friendly.

Had a hard time making an appointment… most likely a result of high volume illness and New Years Eve/Day. Check in  easy Staff friendly, helpful

Didn’t make an appointment but it was smooth and simple to get in line and take care of paperwork. Very good experience that I can simply walk in and get answers while also feeling terribly sick.

Went to urgent care, because I had a sore in my nose which was red and swollen and very painful. I went to urgent care, the staff was great, I didn’t have to wait long, the Dr came in she stood at the door way, glanced at my nose, didn’t even look inside and said u have a infection, she spent 30 seconds with me and stood in the doorway, wrote a prescription and left. I will never go back to that center or recommend anyone. I worked at Sloane Kettering for forty two years, I am totally aware how a dr should present herself, she didn’t introduce herself or entered the room and closed the door. No way to present your self to a patient.

Notice a mark that looked like a tick bite to me. The spot was examined and the PA consulted with other staff. It appeared more like fungus so a cream was prescribed but I also got a one dose antibiotic just in case it was a tick. I was relieved and agreed to a medical regimen

Great. Customer interface from all I met

Promptly checked us in and  took us inside. Competent, caring and helpful. would not hesitate to return there if needed in the future.. I would definitely recommend them.

Staff was amazing, incredibly helpful, very knowledgeable and friendly. Time in office was minimal, was taken very good care of

Dr was awesome. Staff very nice as well. Super busy

Tenía molestia en la garganta, oído y tos fui a AFC URGEN CARE Me atendieron muy pronto y con mucha amabilidad.

Everyone was extremely competent and very welcoming & helpful! First time experience with staff, care, & scheduling, & will definitely recommend them in the future!

Nurse Practitioner and her assistant were courteous and paid attention to my symptoms. I have been at the New Rochelle urgent care before and satisfied enough for a return visit.