Pediatric urgent care near me in West Point, NY

It was the evening of July 3. I had experienced clogged sinuses along with gum and tooth pain previously but this time it was much worse than usual. This time I was also experiencing pain on swallowing.  Over a period of time (years) I was in a vicious cycle between my dentist, Endodontist, and ENT. No one could figure it out. The dentist and Endodontist felt that a back tooth might need extraction.  None of these were not respected practitioners.  So in going to Urgent Care at the Nathaniel Place location my expectations were modest.  But I felt awful.  The young woman that performed my intake was very professional and noted all my symptoms. Then PA Timothy While came in to examine me. He too was extremely professional. He LISTENED  carefully to all my symptoms - whole cloth - and noted as well the symptoms that I lacked, such as running a temperature.  My final helpful “add” to describing my symptoms to him was that “I just feel really crummy”.   PA White absolutely nailed the diagnosis.  He felt that it was sinus related and that a post nasal drip was causing inflammation and creating all this pain. He clearly EXPLAINED why he felt that this was the correct diagnosis. He prescribed a very short course of Prednisone plus a 14-day treatment with Fluticasone Proprionate.  Within one day of taking the Prednisone and using the spray I was on the mend.   I no longer felt anxious going into the holiday weekend.   Two dentists and an ENT couldn’t figure it out. Timothy White did.  I don’t often answer surveys and I am fairly critical in general. But, though belated, I felt it necessary to detail my experience and give a little more than “a shout out”.  In my humble opinion PA White would make a great D.O.  My best, Elena Schwartz

Was able to book a time slot on a Sunday. Not every place is open on a Sunday, but this place was! Quick and efficient service. Place is very clean. Only downfall is that there is a restroom in the waiting area for employees only. Would be nice to have it available for us patients!

The experience was okay except i paid out of pocket $250 for the visit and the out of pocket for the wrong meds, just to still have a huge issue due to being misdiagnosed. terrible

Woke up not feeling well. Easily scheduled an appointment. Staff was very nice and attentive and Dr Michelle was great

The nurses that greeted me were wonderful. They did their jobs and were very nice and helpful. I was seen by the Dr via video. I felt I was treated nicely and got my issues heard. She was attentive and helped me out with medication

This DOCS location saved me from having to wait for days for an appointment elsewhere. I was quickly diagnosed with strep, prescribed an antibiotic and I’m now on the road to recovery.  Fantastic!!  One suggestion- the chairs in the waiting room should be cleaned. I didn’t even want to sit in them!

Everyone was so attentive, friendly and caring.Would highly recommend !