Professional Ear Wax Removal
in Valley Cottage, NY

I got 7 emails and texts confirming my appt The unnecessary application is endless. I have been here at least one dozen times and still must present my health ins cards. And i have medicare and emblem. An enormous bill appeared next after the appt!!!!!!!! WHY????? The phone call is long and takes many turns to get through to a person.  Left a message and called three hours later, as no one called me back Lovely PA but computer issues are ancient

Dr. Timur Ruzehaj was so friendly and knowledgeable! He even took the time to show me different diagrams and explain exactly what was wrong.

This DOCS location saved me from having to wait for days for an appointment elsewhere. I was quickly diagnosed with strep, prescribed an antibiotic and I’m now on the road to recovery.  Fantastic!!  One suggestion- the chairs in the waiting room should be cleaned. I didn’t even want to sit in them!

I always have no issues when I go to the Greenvale Northwell health doctor is very friendly knowledgeable and seem to help me every time

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

Walked in. I was taken care of right away. Easy start. Nurse assistant came in quickly to check vitals. PA arrived quickly. She was excellent: Professional and concerned. Gave very good explanations. Her name was Victoria.

Sunday evening developed a sore throat & a runny nose, thought it was allergies. Wednesday came took my temperature it was 102, awhile later I took it again it was 103 at time I decide to go to my nearest Urgent Care. Got there every one I met was so polite. Met with Alexa Klapach, PA the results were I had Strep Throat sure glad it wasn't Covid again. I was so satisfied with service & Care I would recommend American Family Care to family & friends. .

Thank you for everybody there that helped me immediately very helpful and very kind. So relieved I was taken care of quick.second time there and I will continue going there.

The staff was very helpful, professional and fast. I was in and out within an hour. Will be coming back for quick and polite service

I was a walk in so scheduling didn’tmatter check in was easy. Staff and the care was phenomenal.

No problem Short wait time I. Got the result i.thought it was