Professional Ear Wax Removal
in Valhalla, NY

The staff was very helpful, professional and fast. I was in and out within an hour. Will be coming back for quick and polite service

Walked in after work and I didn't have to wait long at all.

When an office opens at 9am and you are asked to arrive 15 minutes prior to your visit and the office staff has you waiting outside in the cold I wonder why did I arrive on time?   The staff was watching  myself and another patient standing in the cold outside until that  9 AM time arrived !  Maybe they should consider the sick patients outside in the cold !!!

We walked in so it was a simple process. The office was clean and tidy. The check process is where it went wrong. The lady at the desk was very unprofessional and rude. No greeting, smile, customer service training. Her appearance was sloppy as if she didn't care she was coming to work. She had her ear buds in while assisting people. You had to either assume what to do, or from prior visits knowledge, because no instruction was provided. She looked miserable. The only time she was nice was when the delivery guy brought her food, that she ate at the desk. She makes it's very clear that she doesn't care for her job. She makes you feel bad for making her work. As if she's used to just sitting there and intimidating everyone from wanting to come in for assistance. The MA that assisted the doctor was amazing. DR. Was amazing. This would be a wonderful place if there was better staff.

Made an 8 am appt. Everything went smoothly. All questions were answered PA and staff on duty was very courteous. Good experience at this location.

I was in and out quickly and the staff were very helpful

Woke with coughing and wheezing and hard to breathe. Got an appointment right away and medication to help me. Staff was very pleasant.

All went well. You do need to accept cash according to federal law.

Great. Customer interface from all I met

I am so very pleased with the level of care from reception, incoming nurse, nurse practitioner and x-ray tech. They were all kind and understanding to a very sick senior citizen. I am blessed to have such high quality Urgent Care in Smithtown. Thank you all.

It was amazing! The staff are absolutely fantastic

Had a backache and my urine was cloudy so I went turns out I had a uti infection they gave me antibiotics visit was good pa was very nice.

Interaction with the staff and Doctor was wonderful….. very professional, caring and thorough!!! Thank you!!!

Wonderful The front desk overworked but still excellent in everway.