Professional Ear Wax Removal
in Tuxedo Park, NY

everything is all good…quick check in…great doctor…everybody is on point… thank you

It was the evening of July 3. I had experienced clogged sinuses along with gum and tooth pain previously but this time it was much worse than usual. This time I was also experiencing pain on swallowing.  Over a period of time (years) I was in a vicious cycle between my dentist, Endodontist, and ENT. No one could figure it out. The dentist and Endodontist felt that a back tooth might need extraction.  None of these were not respected practitioners.  So in going to Urgent Care at the Nathaniel Place location my expectations were modest.  But I felt awful.  The young woman that performed my intake was very professional and noted all my symptoms. Then PA Timothy While came in to examine me. He too was extremely professional. He LISTENED  carefully to all my symptoms - whole cloth - and noted as well the symptoms that I lacked, such as running a temperature.  My final helpful “add” to describing my symptoms to him was that “I just feel really crummy”.   PA White absolutely nailed the diagnosis.  He felt that it was sinus related and that a post nasal drip was causing inflammation and creating all this pain. He clearly EXPLAINED why he felt that this was the correct diagnosis. He prescribed a very short course of Prednisone plus a 14-day treatment with Fluticasone Proprionate.  Within one day of taking the Prednisone and using the spray I was on the mend.   I no longer felt anxious going into the holiday weekend.   Two dentists and an ENT couldn’t figure it out. Timothy White did.  I don’t often answer surveys and I am fairly critical in general. But, though belated, I felt it necessary to detail my experience and give a little more than “a shout out”.  In my humble opinion PA White would make a great D.O.  My best, Elena Schwartz

Great customer service!!!! And the staff was very friendly

Was able to book a time slot on a Sunday. Not every place is open on a Sunday, but this place was! Quick and efficient service. Place is very clean. Only downfall is that there is a restroom in the waiting area for employees only. Would be nice to have it available for us patients!

The staff was very courteous, friendly, and very attentive!

Follow up from last week. Cold symptoms. Became sinus infection. Dr Wolfson is the best. Her and the complete staff is the best. Outstanding customer care across the board.

Sunday evening developed a sore throat & a runny nose, thought it was allergies. Wednesday came took my temperature it was 102, awhile later I took it again it was 103 at time I decide to go to my nearest Urgent Care. Got there every one I met was so polite. Met with Alexa Klapach, PA the results were I had Strep Throat sure glad it wasn't Covid again. I was so satisfied with service & Care I would recommend American Family Care to family & friends. .

I had a great experience. “Prompt” care indeed!. Everything went smooth & efficient with Dr. S. Lee.

Had a bad cold body aches fever high blood pressure chest pain the nurse was very attentive but when it came to the doctor he didn’t even check my chest the only thing he checked was my throat which that was not a problem and he checked my ears that’s he wasn’t in the roo not ieven a minute ! Very disappointed

Came in for stitches in leg and was bleeding pretty bad. They made time to see me quickly and the provider was excellent. She explained the procedure and was awesome at stitching without pain and describing after-care. Home run today at this location.

They were great. Didn’t wait and the staff and doctor were very helpful.

Interaction with the staff and Doctor was wonderful….. very professional, caring and thorough!!! Thank you!!!

Check in went smoothly. Wait was short. Initially intake with the nurse was easy. Exam by doctor went well. I felt comfortable with everyone and was happy with the care I received.

Nurse Practitioner and her assistant were courteous and paid attention to my symptoms. I have been at the New Rochelle urgent care before and satisfied enough for a return visit.