Professional Ear Wax Removal
in Thiells, NY

Woke you not feeling well, made an appointment for this office everything was fast, the office was clean and I was able to get all I needed from my visit. Great staff and doctors

The staff were friendly and patient with my little one. Dr. Adeyemi was informative and worked with care. The office is always clean and quick with service.

Easy Checking In, Friendly Staff, little to no waiting time. Love the apps too, you can see how many is ahead of you aka “waitlist” love the experience. Definitely will come again when there’s urgent care needed.

My visit was a really good experience. I was attended to immediately upon arrival. The medical assistant was clear, focused, and asked all the correct questions. Dr. Santana reviewed my condition and prescribed medication. The service received was excellent!

Staff was amazing - Dr Megan was especially phenomenal and extremely helpful / caring. I wish I could plan my sporadic urgent care visits around her schedule!

I needed a paper that said I had covid for work and I got it in less than 10 minutes. The doctors were great.

Sunday evening developed a sore throat & a runny nose, thought it was allergies. Wednesday came took my temperature it was 102, awhile later I took it again it was 103 at time I decide to go to my nearest Urgent Care. Got there every one I met was so polite. Met with Alexa Klapach, PA the results were I had Strep Throat sure glad it wasn't Covid again. I was so satisfied with service & Care I would recommend American Family Care to family & friends. .

I came. They saw. I’m well. I came. They saw. I’m well.

Dr various was fantastic. Patient answering my questions and made sure I was able to navigate with crutches.

This DOCS location saved me from having to wait for days for an appointment elsewhere. I was quickly diagnosed with strep, prescribed an antibiotic and I’m now on the road to recovery.  Fantastic!!  One suggestion- the chairs in the waiting room should be cleaned. I didn’t even want to sit in them!

I always feel well taken care of.  That’s why I come there.❤️👏🏽

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

Staff were excellent and should be commended for there professionalism