Professional Ear Wax Removal
in Smithtown, NY

Very pleased with the overall experience here. Receptionist was very pleasant as well as the support staff we encountered. Saw Dr. Mary Wolter who was very personable and easy to talk to. She performed a thorough exam and answered any questions or concerns we had. Never felt rushed. Office and patient rooms were immaculate.

Taken right on time. Staff was courteous and helpful

Everyone there is always amazing.

When an office opens at 9am and you are asked to arrive 15 minutes prior to your visit and the office staff has you waiting outside in the cold I wonder why did I arrive on time?   The staff was watching  myself and another patient standing in the cold outside until that  9 AM time arrived !  Maybe they should consider the sick patients outside in the cold !!!

Great service I would recommend them to everyone excellent service

Pre check in is convenient and easy. Wat time was reasonable. Staff was professional and friendly.

Everyone was extremely professional and went went above and beyond besides having to wait 13 hours to get a room upstairs but I understand stuff like that takes time everything else was great and definitely would be coming back again if I needed too thanks again for all the excellent care most hospitals aren’t nearly as nice as yours same as all the doctors and nurses and all of the staff literally everyone was nice thanks again can’t thank you enough for the quality care I got I would highly recommend this to anyone who needed the care I did thanks again

I had a fever the past few days and decided to go to urgent care. I was seen quickly and prescribed medications. Friendy staff.

Best service above average  Staff are excellent  Really a good urgent care they follow-up with the patient  wellness

Everyone was very nice and helpful. The process was extremely efficient. Nurse and PA were kind and patient. Will return

Would certainly go back again for any emergency that might arise definitely recommend them

Very quick process and very friendly.

Sever pain on stomach, review of interview resulted in the immediate attention to my gallblatter. At hospital. Now for the removal of same..

I was a walk in patient. As soon as I arrived, the staff gave me the information update form. When I finished filing out the form I gave back to the staff so they could update my files on the computer. It was about 15 minutes later that I was taken into an examining room where the nurse took my vital signs. She was very polite and gentle when using the various instruments. When she had finished. she notified the doctor that she had taken the vital signs and everything was in the normal range. The doctor then gathered all of the supplies and equipment that was need to do the procedure which was to clean the wax out of my ears. When he was squirting the fluid into my ear, it was somewhat more painful than it had been on previous occasions. Aside from that, the doctor did a very good job of restoring my normal hearing. YES, I would recommend this provider. This is the second time that I have been to this facility.

Institution states they will not take an insurance payment for any type of "physical exam" even if your insurance will pay for it they force you to pay out of pocket. Let you schedule the appointment just to inform you once you've arrived for your appointment and not before hand. This procedure needs to be evaluated and changed. I would recommend so far for any other service.

Nurse Practitioner and her assistant were courteous and paid attention to my symptoms. I have been at the New Rochelle urgent care before and satisfied enough for a return visit.

I use DOCS for my primary care and they are phenomenal. The doctors there are great. The staff is phenomenal from the front desk people who really do care about their patients. They are very respectful and caring. I am a very picky person and when I tell you that I would refer DOCS to anybody, I would definitely refer them all day any day as I stated they are very caring very respectful as many places like this, I've been to staff has been horrible but here they are great. I don't have one bad thing to say continue what you guys are doing and thank you so much for being so awesome!