Pediatric urgent care near me in Sheepshead Bay, NY

The front office and screening staff were very friendly. They checked us in fast and were kind to my child who was the patient. The nurse or the doctor who saw us does not know how to accommodate to young kids (4yr). He was cold upon entering the room. He asked my kid questions as they are an adult and specifically asked if they had blurry vision, as we came in for an eye sty. My kid does not know what blurry is yet because my kid said this he told me to take my kid  to the ER. He never looked inside the eye and just touched outside, which didn’t hurt. We told the nurse what she’s been experiencing and I do not think that was heard. When  I said I wouldn’t take my kid to the ER for what looks to be an eye sty and I wanted to get drops prescribed, their attitude changed. Then they asked me to sit a waiver acknowledging that I’m making the decision to go against their recommendation and proceeded to read out the risks, which included death. He read of the risks and said death in front of my kid. My kid was scared and kept asking me afterwards if they were going to die.  It was a waste of my copay. I took my kid here because the pediatrician office was closed and the pediatric urgent care had a 2 hours wait.  This was a really bad experience. Again front office and the person who took my kids vitals were friendly and great, the nurse or doctor who saw us was horrible with kids.  Will not be coming back for my kids.

Staff was Professional. Answered my questions. Everyone was very pleasant and helpful. Great Experience

Woke you not feeling well, made an appointment for this office everything was fast, the office was clean and I was able to get all I needed from my visit. Great staff and doctors

Woke up feeling congested. The front desk, nurse and doctor were all great. In and out

Very pleased with the overall experience here. Receptionist was very pleasant as well as the support staff we encountered. Saw Dr. Mary Wolter who was very personable and easy to talk to. She performed a thorough exam and answered any questions or concerns we had. Never felt rushed. Office and patient rooms were immaculate.

I had an emergency due to Allergies the staff was very fast to assist me due to my health. I would like to thank the staff for helping me as well the care they provide. Ones again Thank You

Took my father in with a red, very red eye. The staff were professional and very pleasant. The male doctor we saw had good bedside manners, explain things thoroughly. It was professional and very approachable. I had a wonderful experience compared to other urgent cares. I would definitely recommend this facility.

Everyone there is always amazing.

Muy buena atención muy profesionales  Excelente atención gracias

I woke up today feeling terrible and decided to come to this urgent for the first time. The staff was amazing and friendly I would definitely go back. Well hopefully I don’t get sick but this will be the first place I go.

Follow up from last week. Cold symptoms. Became sinus infection. Dr Wolfson is the best. Her and the complete staff is the best. Outstanding customer care across the board.

I have been to this facility a few times when I have had to take my child in times when her Pediatrician was away. They have taken care of her and even given me a referral so that I may take her to a specialist to further evaluate her. It's not very far from my home at all. I'm glad they are also available after my child gets out of school, since her pediatrican's last appt. is at 3:30, I have time to go to Metro-UrgiCare and feel reassured.