Pediatric urgent care near me in Rocky Point, NY

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

They always very kind very caring about each and everything  I really appreciate them

Everyone I encountered was very pleasant and helpful.  It was easy to make the appointment and there was barely a wait.

Very quick and efficient care. Receptionist was extremely friendly and helpful.

Dr was awesome. Staff very nice as well. Super busy

Woke with coughing and wheezing and hard to breathe. Got an appointment right away and medication to help me. Staff was very pleasant.

Came in thinking I had strep throat. I have covid. No meds given or input as to current guidelines for quarantining, etc.--but I must admit I forgot to ask until I got home. Perhaps a hangout/some paperwork would have been nice

I was greeted by two lovely ladies as soon as I walked in, very pleasant and only waited ten minutes to be seen. P.A. Patel was kind, thoughtful, and caring. I feel better already after his treatment plan!

Very professional staff. Dr explained everything and didn’t rush.

All went well. You do need to accept cash according to federal law.

Great fast , professional service! I don’t want to but, if necessary I will go back for their excellent care😊

We walked in so it was a simple process. The office was clean and tidy. The check process is where it went wrong. The lady at the desk was very unprofessional and rude. No greeting, smile, customer service training. Her appearance was sloppy as if she didn't care she was coming to work. She had her ear buds in while assisting people. You had to either assume what to do, or from prior visits knowledge, because no instruction was provided. She looked miserable. The only time she was nice was when the delivery guy brought her food, that she ate at the desk. She makes it's very clear that she doesn't care for her job. She makes you feel bad for making her work. As if she's used to just sitting there and intimidating everyone from wanting to come in for assistance. The MA that assisted the doctor was amazing. DR. Was amazing. This would be a wonderful place if there was better staff.

Team here are always welcoming and helpful. Booking an appt online is very easy and they accept walk-ins! They always go above and beyond,highly recommend this urgent care!! The provider Palanca  is one of a kind.

The staff was very helpful and friendly. Scheduling was very easy to do and the care given was Great 👍🏼

It was a quick and easy process! Dr. Adam, Aisha and Ynnalizz were AMAZING!! they made me feel comfortable and made sure I was all set to go.