Professional Ear Wax Removal
in Queens Village, NY

Woke with coughing and wheezing and hard to breathe. Got an appointment right away and medication to help me. Staff was very pleasant.

Nurse Practitioner and her assistant were courteous and paid attention to my symptoms. I have been at the New Rochelle urgent care before and satisfied enough for a return visit.

They always very kind very caring about each and everything  I really appreciate them

It was the evening of July 3. I had experienced clogged sinuses along with gum and tooth pain previously but this time it was much worse than usual. This time I was also experiencing pain on swallowing.  Over a period of time (years) I was in a vicious cycle between my dentist, Endodontist, and ENT. No one could figure it out. The dentist and Endodontist felt that a back tooth might need extraction.  None of these were not respected practitioners.  So in going to Urgent Care at the Nathaniel Place location my expectations were modest.  But I felt awful.  The young woman that performed my intake was very professional and noted all my symptoms. Then PA Timothy While came in to examine me. He too was extremely professional. He LISTENED  carefully to all my symptoms - whole cloth - and noted as well the symptoms that I lacked, such as running a temperature.  My final helpful “add” to describing my symptoms to him was that “I just feel really crummy”.   PA White absolutely nailed the diagnosis.  He felt that it was sinus related and that a post nasal drip was causing inflammation and creating all this pain. He clearly EXPLAINED why he felt that this was the correct diagnosis. He prescribed a very short course of Prednisone plus a 14-day treatment with Fluticasone Proprionate.  Within one day of taking the Prednisone and using the spray I was on the mend.   I no longer felt anxious going into the holiday weekend.   Two dentists and an ENT couldn’t figure it out. Timothy White did.  I don’t often answer surveys and I am fairly critical in general. But, though belated, I felt it necessary to detail my experience and give a little more than “a shout out”.  In my humble opinion PA White would make a great D.O.  My best, Elena Schwartz

Had stubbed toe. Max the radiologist was friendly and informative and the doctor was terrific!

I was in and out quickly and the staff were very helpful

Nice people - took good care of us and provided treatment and then prescriptions for the required meds. So glad they exist !!! Thank you

Dr. Laddis is the man. We also see him for urgi care matters regarding my daughter and she absolutely adores him. In my opinion, kids have the best gage for good people and Dr Laddis is definitely one of them. We love the entire staff and ALWAYS appreciate you guys ❤️

I had a stye that was becoming larger and more painful each day. I walked into AM/PM Urgent Care at 8PM and was pleasantly greeted immediately! Check-in was easy and wait time was about 10 minutes. The doctor promptly diagnosed the problem and recommended treatment to resolve. Great experience.

Tenía molestia en la garganta, oído y tos fui a AFC URGEN CARE Me atendieron muy pronto y con mucha amabilidad.

Woke up not feeling well took a Covid test at home came positive but just wanted to be sure so made an appointment to be seen and get a medical result I was Covid positive they were very nice very thorough and gave me tips on things to do to stay comfortable while going through this amazing place overall only thing is i suggest you make an appointment online before you go or you could be sitting there a while waiting to be seen

Had a hard time making an appointment… most likely a result of high volume illness and New Years Eve/Day. Check in  easy Staff friendly, helpful

This place is the best. They get you in and get you out.  Very kind and considerate of your time.  Staff is amazing too.  Great job.👏

everything is all good…quick check in…great doctor…everybody is on point… thank you

Everyone was so attentive, friendly and caring.Would highly recommend !

Very happy with the staff and the doctor was very professional and a huge help

All staff except for the provider were exceptional. Provider kept going on about his 55 years of experience therefore he knew better. But outside of what it must be, he could not offer any helpful advice or guidance or answer any of my other questions to save his life. I thought AFC was supposed to be about customer satisfaction… bedside manner left much to be desired here.

The lady they have working there right now at the front desk is a very professional and good person.. that’s rare for urgent care. Make sure you keep her happy.