Professional Ear Wax Removal
in North Great River, NY

Staff is courteous and caring.

We walked in so it was a simple process. The office was clean and tidy. The check process is where it went wrong. The lady at the desk was very unprofessional and rude. No greeting, smile, customer service training. Her appearance was sloppy as if she didn't care she was coming to work. She had her ear buds in while assisting people. You had to either assume what to do, or from prior visits knowledge, because no instruction was provided. She looked miserable. The only time she was nice was when the delivery guy brought her food, that she ate at the desk. She makes it's very clear that she doesn't care for her job. She makes you feel bad for making her work. As if she's used to just sitting there and intimidating everyone from wanting to come in for assistance. The MA that assisted the doctor was amazing. DR. Was amazing. This would be a wonderful place if there was better staff.

The PA was excellent and thorough. He was evidence based, professional and explained his thought process.

They were extremely nice and friendly, addressed my allergic reaction and gave me medicine and a referral. The doctor was thoughtful, clear informative, and kind . The staff at the front were extremely nice and helpful. Highly recommend!!!