Professional Ear Wax Removal
in New York, NY

My visit was a really good experience. I was attended to immediately upon arrival. The medical assistant was clear, focused, and asked all the correct questions. Dr. Santana reviewed my condition and prescribed medication. The service received was excellent!

Woke up this morning with a fever and aches and pain. Dr was very thorough and staff was very professional. My wait time was under 30 minutes. Very pleased with the visit. I highly recommend.

everything is all good…quick check in…great doctor…everybody is on point… thank you

Fast and efficient.  Dr was caring and knowledgeable.  Wonderful experience.

Would certainly go back again for any emergency that might arise definitely recommend them

I have been to this facility a few times when I have had to take my child in times when her Pediatrician was away. They have taken care of her and even given me a referral so that I may take her to a specialist to further evaluate her. It's not very far from my home at all. I'm glad they are also available after my child gets out of school, since her pediatrican's last appt. is at 3:30, I have time to go to Metro-UrgiCare and feel reassured.

Great customer service!!!! And the staff was very friendly

Dr. Richard and staff were both professional and friendly. Honestly, I cannot be thankful enough. I absolutely recommend this center to anyone in need of urgent help.

Easy appointments On time Admin Staff very good Dr Mike very good

Great service. Quick.  In and out in 30 minutes.  Trip to CVS took longer to get prescription.

Institution states they will not take an insurance payment for any type of "physical exam" even if your insurance will pay for it they force you to pay out of pocket. Let you schedule the appointment just to inform you once you've arrived for your appointment and not before hand. This procedure needs to be evaluated and changed. I would recommend so far for any other service.

Woke up with itchy swollen watery eyes. Booked an appointment with same day availability. The receptionist nurse and doctor were all so friendly and attentive. I was in and out, problem resolved within a matter of minutes! Will definitely be my go to!

The front office and screening staff were very friendly. They checked us in fast and were kind to my child who was the patient. The nurse or the doctor who saw us does not know how to accommodate to young kids (4yr). He was cold upon entering the room. He asked my kid questions as they are an adult and specifically asked if they had blurry vision, as we came in for an eye sty. My kid does not know what blurry is yet because my kid said this he told me to take my kid  to the ER. He never looked inside the eye and just touched outside, which didn’t hurt. We told the nurse what she’s been experiencing and I do not think that was heard. When  I said I wouldn’t take my kid to the ER for what looks to be an eye sty and I wanted to get drops prescribed, their attitude changed. Then they asked me to sit a waiver acknowledging that I’m making the decision to go against their recommendation and proceeded to read out the risks, which included death. He read of the risks and said death in front of my kid. My kid was scared and kept asking me afterwards if they were going to die.  It was a waste of my copay. I took my kid here because the pediatrician office was closed and the pediatric urgent care had a 2 hours wait.  This was a really bad experience. Again front office and the person who took my kids vitals were friendly and great, the nurse or doctor who saw us was horrible with kids.  Will not be coming back for my kids.

Best service above average  Staff are excellent  Really a good urgent care they follow-up with the patient  wellness