Professional Ear Wax Removal
in New City, NY

It's refreshing to see staff dressed professionally. Especially my nurse. She was great!!

I had a cough and dizziness so I walked in and everything was a breeze

had a leg injury and needed x rays.  appointment was easily made on line.  i was seen quickly and all staff were friendly, professional and efficient

Everyone I encountered was very pleasant and helpful.  It was easy to make the appointment and there was barely a wait.

Urgent Care on Ridgedale was very good able to get chest xray read by a radiologist and antibiotics proscribed . Dr on call could not have been nicer or more  thorough . Thank you .

Everything was smooth and quick and the staff was friendly

This is by far one of the best hospital experience I’ve had in this country ,  Great job guys

Institution states they will not take an insurance payment for any type of "physical exam" even if your insurance will pay for it they force you to pay out of pocket. Let you schedule the appointment just to inform you once you've arrived for your appointment and not before hand. This procedure needs to be evaluated and changed. I would recommend so far for any other service.

Went to urgent care, because I had a sore in my nose which was red and swollen and very painful. I went to urgent care, the staff was great, I didn’t have to wait long, the Dr came in she stood at the door way, glanced at my nose, didn’t even look inside and said u have a infection, she spent 30 seconds with me and stood in the doorway, wrote a prescription and left. I will never go back to that center or recommend anyone. I worked at Sloane Kettering for forty two years, I am totally aware how a dr should present herself, she didn’t introduce herself or entered the room and closed the door. No way to present your self to a patient.

The entire staff was very courteous and helpful. They showed that they cared. They answered all questions rhat I had. They were all very friendly.

I walked in and the place was spotless Well tended and defined roles and responsibilities of each of the staff They were detailed and helpful in every step of my visit in the care and process of even my prescriptions Highly recommend

I have to say a HUGE thank you to the staff at this location. During this crazy time of Covid-19, they were cheerful, thorough, and just downright pleasant. From the front office staff, the nurse, and the Nurse Practitioner, I have the utmost respect, and am grateful for you. I was presenting with some respiratory concerns, and they made me feel safe, and gave me a sound mind. Thank you again.

Dr. Laddis is the man. We also see him for urgi care matters regarding my daughter and she absolutely adores him. In my opinion, kids have the best gage for good people and Dr Laddis is definitely one of them. We love the entire staff and ALWAYS appreciate you guys ❤️

It was the evening of July 3. I had experienced clogged sinuses along with gum and tooth pain previously but this time it was much worse than usual. This time I was also experiencing pain on swallowing.  Over a period of time (years) I was in a vicious cycle between my dentist, Endodontist, and ENT. No one could figure it out. The dentist and Endodontist felt that a back tooth might need extraction.  None of these were not respected practitioners.  So in going to Urgent Care at the Nathaniel Place location my expectations were modest.  But I felt awful.  The young woman that performed my intake was very professional and noted all my symptoms. Then PA Timothy While came in to examine me. He too was extremely professional. He LISTENED  carefully to all my symptoms - whole cloth - and noted as well the symptoms that I lacked, such as running a temperature.  My final helpful “add” to describing my symptoms to him was that “I just feel really crummy”.   PA White absolutely nailed the diagnosis.  He felt that it was sinus related and that a post nasal drip was causing inflammation and creating all this pain. He clearly EXPLAINED why he felt that this was the correct diagnosis. He prescribed a very short course of Prednisone plus a 14-day treatment with Fluticasone Proprionate.  Within one day of taking the Prednisone and using the spray I was on the mend.   I no longer felt anxious going into the holiday weekend.   Two dentists and an ENT couldn’t figure it out. Timothy White did.  I don’t often answer surveys and I am fairly critical in general. But, though belated, I felt it necessary to detail my experience and give a little more than “a shout out”.  In my humble opinion PA White would make a great D.O.  My best, Elena Schwartz

The personal was Very nice and fast, I love it, lo recomiendo 100 por ciento