Professional Ear Wax Removal
in Mount Vernon, NY

It was the evening of July 3. I had experienced clogged sinuses along with gum and tooth pain previously but this time it was much worse than usual. This time I was also experiencing pain on swallowing.  Over a period of time (years) I was in a vicious cycle between my dentist, Endodontist, and ENT. No one could figure it out. The dentist and Endodontist felt that a back tooth might need extraction.  None of these were not respected practitioners.  So in going to Urgent Care at the Nathaniel Place location my expectations were modest.  But I felt awful.  The young woman that performed my intake was very professional and noted all my symptoms. Then PA Timothy While came in to examine me. He too was extremely professional. He LISTENED  carefully to all my symptoms - whole cloth - and noted as well the symptoms that I lacked, such as running a temperature.  My final helpful “add” to describing my symptoms to him was that “I just feel really crummy”.   PA White absolutely nailed the diagnosis.  He felt that it was sinus related and that a post nasal drip was causing inflammation and creating all this pain. He clearly EXPLAINED why he felt that this was the correct diagnosis. He prescribed a very short course of Prednisone plus a 14-day treatment with Fluticasone Proprionate.  Within one day of taking the Prednisone and using the spray I was on the mend.   I no longer felt anxious going into the holiday weekend.   Two dentists and an ENT couldn’t figure it out. Timothy White did.  I don’t often answer surveys and I am fairly critical in general. But, though belated, I felt it necessary to detail my experience and give a little more than “a shout out”.  In my humble opinion PA White would make a great D.O.  My best, Elena Schwartz

X ray tech Shirley very sweet and helpful dr Hughes very professional and helpful as wel

Dr. Laddis is the man. We also see him for urgi care matters regarding my daughter and she absolutely adores him. In my opinion, kids have the best gage for good people and Dr Laddis is definitely one of them. We love the entire staff and ALWAYS appreciate you guys ❤️

I had a stye that was becoming larger and more painful each day. I walked into AM/PM Urgent Care at 8PM and was pleasantly greeted immediately! Check-in was easy and wait time was about 10 minutes. The doctor promptly diagnosed the problem and recommended treatment to resolve. Great experience.

All staff except for the provider were exceptional. Provider kept going on about his 55 years of experience therefore he knew better. But outside of what it must be, he could not offer any helpful advice or guidance or answer any of my other questions to save his life. I thought AFC was supposed to be about customer satisfaction… bedside manner left much to be desired here.

The entire staff was very courteous and helpful. They showed that they cared. They answered all questions rhat I had. They were all very friendly.

I needed a paper that said I had covid for work and I got it in less than 10 minutes. The doctors were great.

PA that took care of me did a marvelous job and so did the young lady that took the x-rays and so did the young lady at the front desk? I have no complaints. God bless them and they get a 20 from me.

Will not write about my experience other than the fact that the receptionist  young lady that checked me in and took my vitals was excellent. Do not want to share what followed.

Everyone there is always amazing.

Tenía molestia en la garganta, oído y tos fui a AFC URGEN CARE Me atendieron muy pronto y con mucha amabilidad.

Would certainly go back again for any emergency that might arise definitely recommend them

Staff was amazing - Dr Megan was especially phenomenal and extremely helpful / caring. I wish I could plan my sporadic urgent care visits around her schedule!

Follow up from last week. Cold symptoms. Became sinus infection. Dr Wolfson is the best. Her and the complete staff is the best. Outstanding customer care across the board.

Dr various was fantastic. Patient answering my questions and made sure I was able to navigate with crutches.

It was an easy sign in process with friendly staff and was in and out quickly without having to wait long to get check. Thank you.